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Brett Mendel, MD
- Gastroenterologist
- Atlanta, GA
About this business
Location details
5671 Peachtree Dunwoody Road, Suite 600, Atlanta, GA, 30342, United States
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excellant experience
Very knowledgeable and thorough.
Found communication with Dr. Mendel challenging which caused major delays in diagnosis and treatment. Had been a patient since 2022 and was satisfied with service but am planning to exit this practice due to lack of communication of staff and Dr. Mendel among each other and with me causing many unnecessary delay. It took from April to October to get 3 tests scheduled to rule out and find the cause of GI bleeding— no insurance issues involved. Lack of communication among staff major reasons.
I was a patient for over a year being treated for IBS. Saw him in person recently for a flare up. He prescribed a regimen that caused more distress. As my condition worsened I sent him at least 5 portal messages and left him a phone message- all describing my pain and asking for a return call. I never heard from him and have left his practice.
Dr. Mendel was condescending when I asked specific questions. He rushed me and did not spend any time with me. He seemed arrogant. I will not be back.
His office refused to verify insurance earlier than three days of an appointment. They refused to provide the codes that would be billed so I could do my own insurance verification. They refused to provide contact information for the physician so that I could advise him of the trouble I was having with his front? office?. I was told that he would rather read about my expereience on the internet so here is my review. ?????
Business response:
Thank you for sharing this. We're very sorry to hear that you experienced issues with billing and insurance verification in our office. We would love to assist you with handling this. May you send us a message with your feedback so we can address this https://www.atlantagastro.com/contact-us/
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Brett Mendel, MD has a 4.5 star rating with 68 reviews.
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