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2645 E Trinity Mills Rd, Carrollton, TX, 75006, United States
Get directionsMy sister and I researched about five facilities in the general vicinity where my mother lives. Briarview was the best from a cleanliness standpoint as well as staff friendliness. Food is also very good. I definitely have much greater peace of mind knowing my mother is safe and being treated the way we would want her to be.
I would give them a 5 on all categories! The whole team was amazing! I have recommended Briarview to friends who were in need of care for loved ones. The level of true caring is palpable. I was an RN for 40 years & I can feel when a caregiver is truly "caring" and not just going through the motions.
Our loved one did not participate much in the facility activities and it is pretty expensive, but worth it. Mom passed last year on [date removed] So we are no longer involved with Briarview. Yes, we would recommend Briarview Senior Living to other families. Everyone was very nice. And it was very safe.
They have treated my parents very well. Super friendly and caring staff. The fact that it is 1 story and apt layout is great. Spacious bedrooms and living area.
What they show on the website for their meals are nothing like what they serve. It is all precooked off-site, delivered, and heated somewhat. They pair pasta with potatoes and very few vegetable choices. When you are making food for the elderly you don't serve stuff with lots of salt and deep fat fried. That is our only complaint.
Business response:
Hello! Thank you for taking the time to leave a review. As we operate by a Resident-First philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. We always welcome feedback so we can learn and grow. In order to understand more about your review of Briarview Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Stacy Campbell at 817.446.4792. We look forward to speaking with you!
Even though they are short-staffed, the workers here are very friendly and based on our experience so far we would recommend Brairview Senior Living to other families. Our loved one is really enjoying all of the activities they have going on throughout the week, there is bingo, dominoes, Mexican train, day trips, musical entertainment, exercise classes and family nights. We really like how encouraging the community is towards families and always wanting them to come to visit, have meals, and join in the activities.
The nursing staff is exceptional! The food is not so great. Activities may be listed but don't happen frequently. Not sure whose fault that is-residents not engaging or lack of employees to lead activities. I'm satisfied for the most part and feel my Mom is taken care of.
We are completely satisfied with our experience at Briarview. Senior Living I find the staff to be very kind and helpful. The facility itself is very very clean and the food is great. These are the top things that stick out about the facility to us. I would absolutely recommend them to others.
There has been countless turnovers with the staff on every level of management and care which says there is a much bigger problem at the top.
Briarview Senior Living has a 4.5 star rating with 96 reviews.
Briarview Senior Living is open now. It is open 24/7.