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Bridgeland Auto Brokers
- Motorcycle Dealers
- Bridgeport, NY
About this business
Location details
585 NY-31, Bridgeport, NY, 13030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Crooked car dealers that will do anything. I believe in your effort to use any method to sell cars you make a big mistake with these very harmful scary commercials that definite give small children night mares, SHAME ON YOU!
Business response:
Bill, I understand you found our Halloween commercial a little scary for you and your children. This commercial was made for pure entertainment in the spirit of Halloween. If you watched it closely you would have to agree that it had the added touches of humor. In no way was our commercial crooked or deceptive, as you imply. As many people enjoy the spookiness of Halloween we see that it was very upsetting for you and that was not our intent to scare you.
Liars Walk in to check if I won anything in which is a farce salesman jump right on me for a car, told him Tony for the last four months looking for mkz in which Tony never got back to me he said I'll get you one, fills out paperwork and I told him I didn't want any inquiry on my credit report he said no just wanted to check what I owed no credit check three days later I get and alert someone did a credit check guess who the Hungary salesman. Ive bought two mkz's from them and it's over now they cannot be trusted.
Business response:
Richard, much of what you saw is not our typical environment, nor how we typically deal with our customers in our day-to-day performance while serving our clientele. We, for the first time as a company, partnered up with an outside sales and marketing event company with the plans to have a successful sales event that we prepared for over several months. This being the first time for us, and we've learned quite a bit along the way; some things that aren't and will never be a fit with how we conduct business and customer inter... read more
Terrible customer service Don’t return calls they told me they were actively looking for a mkz never heard another thing, I wouldn’t buy shoe stings from them again.
Terrible Dealership Worst place ever!! Please do not trust this business. We bought a car and it broke in less than 5 days. Nothing like spending over $32,000 for a vehicle they just threw on the lot. Please do not purchase from here there are so many better dealerships!!
Horrible horrible Terrible customer service and not willing to stand behind vehicle they sold us and resolve issue that arose shortly after purchase.... DO NOT BUY FROM THEM!!!!
Not as good as we hoped I waited almost a year to ensure I had a proper review. The buying process was the easiest and probably best part. Super fast. We did have some issues with a warranty we were promised was included in our price-turns out they racked that 4 year warranty on (without us fully knowing) and our bank caught it. That was upsetting since it was a big reason why we bought the vehicle. We were also promised a second key the the vehicle. 6 months later we got a call that they found the key-I drove the hour there... read more
Business response:
As the business owner I appreciate an honest review, and definitely feel that this customer has valid issues that should have been handled and not overlooked when it comes to a less than perfect cleaning and small things like an antenna.We operate with a transparent sales process that wouldn't allow for anything outside of possible poor or unclear communication. The buyers order that was sent to the bank with the customer would have had the cost of a warranty itemized. As for any rust that incurred over the winter with ... read more
car looking Total jerks. very pushy. i heard them mistreating two female customers pressuring them i felt bad and couldn't watch as for why i left. they dismissed them for not buying a car right than and there. Also, very stern and no personality. i wouldn't recommend them and many people on my facebook had a negative experience.
Business response:
At Bridgeland we stride for transparency. A unique environment and employee professionals with proven track records. That doesn't mean that a salesperson can not be perceived as being pushy at times, or even blunt with their approach. I'm an owner, but spent over 20 years as a salesperson at a large dealership and learned that I have done less than a great job at times and have had those qualities on occasion, we are human. However, going through our guest log that is very thorough, over the last three weeks we fail to find ... read more
Horrible way My boyfriend and I went to look the 2014 Camero on the lot and we were serviced by bill. He was good at first but as soon as he was running the credit che within those 3 minutes he asked us 5 times "so are you going to get it" or " you think your gonna go home with it?" And was pushy. When we were looking at it the front right side of the car looked like it was in an accident and we had to point it out to them. When we showed them they didn't even know it was there. During our test drive with it the check engine... read more
Business response:
First of all I want to apologize for a less than favorable experience at our store. We always strive to improve, and although have a different viewpoint on some of the particulars of the review, the fact that there were scratches that needed to be buffed and a check engine light that did come on during the test drive from the water sprayed on the motor while cleaning it offers us the opportunity to look at quality control within our detail department. The car should not have made it to the lot without the scratches being buf... read more
What a joke. Dont buy from these guys We bought a vehicle from this dealer. We got the run around for about 2 weeks before we could even get the vehicle as the salesman would keep coming up with different reason to not be able to get the vehicle. We did a trade in and it was over a month and our other vehicle was still not paid off like they said it would be. We had the bank calling us and had late fees. We then got a run around for over 2 months about our vehicle resignation. We just got the registration in the mail 3 days ... read more
Business response:
Brett, We apologize for any inconvenience on our end and for a less than perfect experience for you. The vehicle was sold prior to being ready for our lot. We go thru our vehicles thoroughly and apologize for the 3 day wait that it took to get the vehicle in your hands. The vehicle was purchased 04/13/2016 and your trade was paid on 04/29/2016. This was 3 days outside of our typical payoff date which is 10 days. We are unsure why there are late fees, unless there were already an overdue payment prior to trading the vehicle w... read more
Frequently asked questions about Bridgeland Auto Brokers
How is Bridgeland Auto Brokers rated?
Bridgeland Auto Brokers has a 4.7 star rating with 2,648 reviews.
When is Bridgeland Auto Brokers open?
Bridgeland Auto Brokers is open now. It will close at 7:00 p.m.