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Novus Home Mortgage, a division of Ixonia Bank, offers the most diverse set of loan products in the industry. No matter what situation you may face, we set you up for one thing: to help a family get into a home. Novus Home Mortgage has the product mix for every customer. SIMPLE. DIGITAL. OUR 5-STEP LOAN PROCESS. Make your homeownership dreams a reality when you work with our experienced loan officers. Follow our step-by-step guide from your loan pre-approval, home search with your realtor, home appraisal, and insurance pr... read more
1975 Niles Cortland Road NE, Suite 1, Warren, OH, 44484, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brooke was very helpful and had an answer for every question I had. She was also incredibly responsive, which was greatly appreciated as it made a fairly stressful experience that much easier.
Brooke is amazing. Being a first time home buyer with little to no understanding of the home buying process, let alone the jargon, Brooke was patient, thorough, and really helped me understand each step of process. By the end of it, I felt confident that I made informed decisions each step of the way. That is all because of Brooke. Her passion for what she does is evident. She loves her job and helping home buyers so much that she even makes herself available to work on the weekends and after typical business hours. Whenever... read more
Business response:
♥️ - Right back atcha, Kaity! We know how many questions pop up throughout the homebuying process. We're so happy to hear Brooke did a fantastic job and that she was able to help you find solutions for and resolve any student loan concerns. We hope you are enjoying your new home. Thanks again!
Absolutely amazing!! Brooke helped me through every step of buying my first home! Always answered text calls and emails in a timely manner even answered on weekends! Help me get through all the bumps in the loan process and she will do everything possible for her clients to get them there dream home! I will recommend Brooke to everyone I know!
Business response:
We appreciate you taking the time to write this review! We are happy to hear Brooke turned your homebuying experience into a dream come true. We hope you are enjoying your new home and look forward to working with you again in the future.
We just moved to the area and was looking for assistance with acquiring a loan. Brooke was the only person out of three that was willing to help. Brooke answered every question professional with full details. Brooke even answered questions on the weekends and after hours! Brooke and her team made the buying process simple. Highly recommended!
Business response:
Thank you for this review! We know how many questions pop up throughout the purchase process, that's why communication from an experienced loan originator is key. It sounds like Brooke went above and beyond, providing answers to all your questions. This recommendation means the world to Brooke, and all of us here at Waterstone Mortgage. Thanks again!
Highly, Highly recommend Brooke. Everything you would hope for and want. It's stressful buying a house in today's housing market. Brooke does her job and she does it well. She is wonderful to work with!! THANK YOU Brooke for everything. During this whole process, it wasn't just business for Brooke. My wife and I felt like we were family or good friends with Brooke. Best thing, SHE CARES!!! Brooke, again THANK YOU, THANK YOU!
Business response:
Thank you for this wonderful review. We're glad your refinance experience with Brooke and Waterstone Mortgage went so smoothly. We pride ourselves on providing our refinance borrowers with exceptional service and it sounds like you received nothing but the best from Brooke. We look forward to working with you in the future. Thanks again!
Sarah made it so easy and comfortable throughout the process of purchasing my home. Kind, respectful, very responsive, and professional. I’m so grateful and thankful that she was there step by step helping me. Made it a complete breeze. Highly recommend her services.
Business response:
Thank you for this review, Casey! We know how many questions pop up throughout the loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brooke did an amazing job in walking you through this process. We hope you are enjoying your new home. Thanks again!
SARAH WAS GREAT TO WORK WITH, WAS ALWAYS AVAILABLE OR GOT BACK TO QUICKLY TO ANSWER ANY QUESTIONS I MAY OF HAD. THE THE MORTGAGE PROCESS EASY, EVEN AFTER I CHANGE MY MINED IN THE MIDDLE OF GETTING APPROVED TO GO WITH A DIFFERENT PROPERTY. I WOULD HIGHLY RECOMMEND HER AND HER STAFF.
My husband and I just moved back to the area, and were prepared to purchase our first home. Brooke was awesome at keeping open lines of communication, replying to emails in a timely matter and really helped us understand a process we'd never done before.
Brooke made it possible for me to get approved for my dream home. She was able to get me through the steps without me having to do much work at all. She made the process seamless and responded quickly to my questions and was on top of all the details. She was an amazing person to work with and as a first time home buyer she made me comfortable and peaceful throughout .
Brooke Infante with Novus Home Mortgage has a 5 star rating with 26 reviews.
Brooke Infante with Novus Home Mortgage is closed now. It will open on Monday at 9:00 a.m.