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Novus Home Mortgage, a division of Ixonia Bank, offers the most diverse set of loan products in the industry. No matter what situation you may face, we set you up for one thing: to help a family get into a home. Novus Home Mortgage has the product mix for every customer. SIMPLE. DIGITAL. OUR 5-STEP LOAN PROCESS. Make your homeownership dreams a reality when you work with our experienced loan officers. Follow our step-by-step guide from your loan pre-approval, home search with your realtor, home appraisal, and insurance pr... read more
1975 Niles Cortland Road NE, Suite 1, Warren, OH, 44484, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brooke was extremely helpful and responsive. Anytime I had a question she was able to answer in a timley manner. It was nice to have the app to know what part of the process I was in, even though we had some technical difficulties. I wish the framework advising session was easier to setup an appointment and the certificates were the same across the board. It added some extra frustration, but it all worked out.
Business response:
Hi, Amanda. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
Excellent outstanding people
Business response:
Hi, Josselyn. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future.
Very nice was my first home an they helped soo much
Business response:
Hi, Dustin. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Brooke did very well with informing me of everything and resolving any issues. I would refer her and/or utilize her services in the future. Most of the other banks were next to impossible to reach the loan officer without waiting a day or so for a call back. Brooke made herself regularly available 7days a week.
Business response:
Hi, Shawn. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again.
Brooke and her team were with me every step of the way! They made me feel important and were not judgmental. I would recommend them to anyone. They made my home buying journey seemless. Thank you!
Business response:
Hi, Michele. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future.
I loved working with the Novus team. Everyone was very friendly, patient, and helpful.
Business response:
Thank you so much for your review, Emilee. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Brooke Infante with Novus Home Mortgage
With some unfortunate events of my own causing some inconvenience and delays Brooke was professional and persistent with helping and making things happen, very satisfied highly recommend
Business response:
Hi, Kevin. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best!
Everything was easy, and what was hard to understand was explained by Brooke and her team!
Business response:
Thank you so much for your review, Alisha. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Brooke Infante with Novus Home Mortgage
Brooke and her team were professional and offered information and advice on OHFA grant. Thank you!
Business response:
Hi, Danie. Thanks for taking the time to share your positive experience. We truly appreciate it! Congrats on your closing.
Brooke Infante with Novus Home Mortgage has a 5 star rating with 25 reviews.
Brooke Infante with Novus Home Mortgage is open now. It will close at 5:00 p.m.
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