Brooke Infante with Novus Home Mortgage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Brooke Infante with Novus Home Mortgage

5.0

About this business

Novus Home Mortgage, a division of Ixonia Bank, offers the most diverse set of loan products in the industry. No matter what situation you may face, we set you up for one thing: to help a family get into a home. Novus Home Mortgage has the product mix for every customer. SIMPLE. DIGITAL. OUR 5-STEP LOAN PROCESS. Make your homeownership dreams a reality when you work with our experienced loan officers. Follow our step-by-step guide from your loan pre-approval, home search with your realtor, home appraisal, and insurance pr... read more

Location details

1975 Niles Cortland Road NE, Suite 1, Warren, OH, 44484, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.026 reviews
Select a rating
Debra S.'s profile image
Debra S. 
on Birdeye

3 weeks ago

She had my mortgage ready s month before I closed Paper work was organized 

Business response:

Hi, Debra. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again. 

Amanda H.'s profile image
Amanda H. 
on Birdeye

a month ago

Brooke was extremely helpful and responsive. Anytime I had a question she was able to answer in a timley manner. It was nice to have the app to know what part of the process I was in, even though we had some technical difficulties. I wish the framework advising session was easier to setup an appointment and the certificates were the same across the board. It added some extra frustration, but it all worked out. 

Business response:

Hi, Amanda. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future. 

Josselyn C.'s profile image
Josselyn C. 
on Birdeye

3 months ago

Excellent outstanding people 

Business response:

Hi, Josselyn. Your feedback is highly appreciated. We are thrilled to learn that you had a positive experience with us! We hope to work together again in the future. 

Dustin C.'s profile image
Dustin C. 
on Birdeye

4 months ago

Very nice was my first home an they helped soo much 

Business response:

Hi, Dustin. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again. 

Shawn C.'s profile image
Shawn C. 
on Birdeye

5 months ago

Brooke did very well with informing me of everything and resolving any issues. I would refer her and/or utilize her services in the future. Most of the other banks were next to impossible to reach the loan officer without waiting a day or so for a call back. Brooke made herself regularly available 7days a week. 

Business response:

Hi, Shawn. Thank you so much for leaving us a great review! Congrats on your closing. We appreciate your business and hope to work together again. 

Michele D.'s profile image
Michele D. 
on Birdeye

7 months ago

Brooke and her team were with me every step of the way! They made me feel important and were not judgmental. I would recommend them to anyone. They made my home buying journey seemless. Thank you! 

Business response:

Hi, Michele. We are grateful for the positive feedback and are glad we could provide you with a great experience! We hope to work with you again in the future. 

Emilee J.'s profile image
Emilee J. 
on Birdeye

7 months ago

I loved working with the Novus team. Everyone was very friendly, patient, and helpful. 

Business response:

Thank you so much for your review, Emilee. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Brooke Infante with Novus Home Mortgage 

Kevin J.'s profile image
Kevin J. 
on Birdeye

9 months ago

With some unfortunate events of my own causing some inconvenience and delays Brooke was professional and persistent with helping and making things happen, very satisfied highly recommend 

Business response:

Hi, Kevin. Your feedback is highly appreciated. Thank you for the review! Congratulations on your closing. We wish you all the best! 

Alisha H.'s profile image
Alisha H. 
on Birdeye

10 months ago

Everything was easy, and what was hard to understand was explained by Brooke and her team! 

Business response:

Thank you so much for your review, Alisha. We are so happy you had a great experience with us and want to congratulate you on your closing. Cheers, Brooke Infante with Novus Home Mortgage 

Frequently asked questions about Brooke Infante with Novus Home Mortgage

How is Brooke Infante with Novus Home Mortgage rated?

Brooke Infante with Novus Home Mortgage has a 5 star rating with 26 reviews. 

When is Brooke Infante with Novus Home Mortgage open?

Brooke Infante with Novus Home Mortgage is closed now. It will open tomorrow at 9:00 a.m.