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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Thank you for the five stars!
Business response:
Thank you for the four stars Sonya!
Many burger choices, not enough drink options! Very reasonably priced.
Business response:
Damara, we are so glad you enjoyed our food! Please come back soon!
Made our reservations, were seated right away. Had plenty of time to eat before the show.
Business response:
Charles, thank you for the great review! It sounds like you had a great dinner before the show and we hope to see you again soon!
I have eaten here for lunch pre Covid and was very satisfied so I was surprised that my dinner experience a couple of years later was not quite up to par. The service was fast and friendly but the server couldn't even tell me what craft beers were on tap and the menu just stated seasonal. She tried to get help from the bartender and others but was mostly ignored. It was a Saturday night but not quite busy yet. The salad my wife and I ordered to share was large but even though we explained we wanted to share, no plate or bowl... read more
Business response:
Wayde, thank you for your feedback. It seems like we dropped the ball on this visit. We would love to help fix this mistake, please reach out to our GM at jspicer@crgdining.c om, so hopefully we can do better next time!
Beginning burger was good. However the fries were burnt. We were not asked if we wanted dessert. And since the check was brought to us instead of being asked for dessert, we were told that we had to leave because our table was reserved for someone else. This has never happen to me.before.
Business response:
Thank you for providing your feedback and letting us know about this issue, Damiannes. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on brucincy@crgdining.co m and we'd be happy to help you out. Cheers, BRU Burger Bar
great food, waitress was difficult to find at one point but attentive when she returned. Lots of noisy young adults in attendance which is good for downtown.
Business response:
Chris, we are glad you enjoyed our food! Thank you for being patience with our team on this busy weekend! Please come back soon!
We had 5:45 reservations when we arrived the host had to clear our table and left us standing for about 5 minutes before seating us. After we were sat, it took our server 10-15 minutes to get our drink orders, so we started off rough. Once she took our order, things improved with her service. My Mexicalli burger was good but couod have used more guacamole, I had to look to see if they put it on, definitely couldn't taste it. As we finished with our meal a large group came in and part of them had a reservation, the other part... read more
Business response:
Mandi, I am so sorry as it seems your experience with us was cut short. We hold ourselves to a high standard and unfortunately it seems like we have dropped the ball, would love to hear how we can help fix this mistake. Please reach out at brucincy@crgdining.co m.
Business response:
Thank you for the four stars Lisa!
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 6,986 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is closed now. It will open at 11:00 a.m.