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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Burgers were very good and were delivered hot. Would like to see calorie counts on the menu so that I can better plan my meals. Hostess quickly greeted and seated us and was super friendly. Server was just ok. Even though we were ready to order our meals she wouldn’t take it until after getting our drinks which needlessly delayed us a few minutes. Again nothing negative but nothing great either.
Business response:
Thank you for taking your time to provide us this feedback! Scott, we are sorry your service was not ideal, but happy that you enjoyed your meal with us. We hope you give us another chance!
We were seated outside on a lovely evening as we had requested. My Bourbon burger and onion rings did not disappoint. Pear cosmo was delicious. Our server was fun, friendly, helpful and professional. It was an excellent dining experience. Looking forward to our next visit.
Business response:
Thank you for your kind words! We are so happy to hear you had such a great experience with our team and hope to see you back soon!
The food came out quickly and hot! The only issue was the beers we ordered didn’t taste like what we ordered. Not sure if it was a keg or tap line issue. Lastly, the GM came and checked on us which was nice, and grabbed more water. Will be back.
Business response:
Thank you for taking time to review your time at BRU Cincy. We appreciate the feedback and will be sure to check with our team on the beer issue! We hope we see you back soon!
Service was great and the burger was even better! Would definitely return.
Business response:
Thank you for the kind words Kim! We are so happy to hear you enjoyed your experience with us and hope to see you back soon!
Nice choice of burgers and sides. The onion rings were amazing! Our waitress knew we had a play to attend after dinner, and was sensitive to our timing.
Business response:
Thank you for the great review Marilyn! We are so happy to hear you enjoyed your experience with us! We hope to see you for the next show!
The host staff was very helpful with changes to our reservation size and time. It was a graduation celebration and everything was fast, hot and delicious. Our server was knowledgeable and efficient. Very happy with experience.
Business response:
Thank you so much for taking the time to leave us this amazing review, Gingerlag.
High quality burgers and salads. Only dislike is house-made ketchup. Need Heinz...lol!
Slower service this time around. A lot of patrons and very few staff running around trying to serve everyone.
Business response:
Hi Anonymous! I'd like to personally apologize for your visit experience with us. Unfortunately, it seems that we dropped the ball and we would like to deeply apologize. If you could please email me at brucincy@crgdining.co m, I'd love to see how I can make things better.
Great night for the Theatre We always enjoy Bru on our night out
Business response:
Thank you for the great review Pam! We are happy to hear you enjoyed your experience with us!
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 7,229 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is closed now. It will open at 11:00 a.m.