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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
A $150 is a little expensive for an oil change. Every thing else is great.
Business response:
We completely understand how $150 might feel a bit steep for an oil change and tire rotation. Your feedback is really important to us, and we never want you to feel like you’re not getting good value. That cost covers the oil, expert service, and a thorough tire rotation and multipoint inspection to keep your vehicle running smoothly and safely. We’re grateful for your kind words about the rest of your experience, and we’re always happy to chat about ways to make your visits more affordable. Thanks so much for sharing your t... read more
Wow. What a difference from our dealership service departments. This needs to be the model for all other service departments. Well worth the drive past two other Toyota dealerships to get to this one.
Business response:
Wow, thank you so much for this wonderful feedback! We are truly honored to be your preferred service stop, even with others closer by. Knowing that our dedication to excellent service stands out to you means everything to our team. We’re looking forward to being here for you anytime you need us! If you ever need anything, we are just one call away!
Dustin is the Bomb! !Always on top of things, Friendly, Professional, Prompt, Courteous! Can’t say enough good things. Love our Service Dept for all their knowledge and assistance as well. They take great care of my 2009 Venza and keep her running smoothly!!
Business response:
What an awesome shoutout! We’re thrilled to hear how much you appreciate Dustin and the whole team! It’s fantastic to know we have kept your Venza in top shape and that their dedication has made such a positive impact. Thank you for sharing such uplifting words – we’re always here to keep things running smoothly for you!
I would like to take this opportunity to thank Mr. Dustin Holifield, and the team at Bryan Toyota. I was in College Station, TX to take my dog to the TAMU veterinary school. As I started to return to San Antonio, my cars air conditioning stopped working. I knew my dog wouldn't make it back home safely due to the high temperature in the car. I brought my car to the Bryan College Station Toyota at approximately 4pm. Mr. Holifield and his team were able to assist me in making the best of a bad situation. My dog was able to cool... read more
Business response:
Wow, what a day you’ve had! We can only imagine the stress of worrying about your dog’s comfort and well-being, especially in the Texas heat. It’s such a relief to know Dustin and our team were there to support you every step of the way—from providing a cool space for your dog to arranging a rental car and applying a military discount. Their kindness and attention to your needs reflect the spirit of care we strive for, particularly in challenging moments like these. We’re proud of our staff for going the extra mile to take c... read more
Great job and very friendly. I will continue to use this dealership. Quick service and good
Business response:
Thank you so much for the wonderful feedback! It’s fantastic to hear that you had a friendly experience and appreciated the quick service. We’re thrilled to have you as a loyal customer and look forward to continuing to serve you in the future!
Paige was very helpful and personal during the sell of our Rav4. The price she quoted was exactly the price we paid. I would definitely shop with Paige again.
Business response:
It’s wonderful to hear that Paige made your experience so enjoyable! We’re thrilled she was able to provide you with excellent service and transparency throughout the process. Your satisfaction means a lot to us, and we can’t wait to welcome you back for your next vehicle purchase! Thank you for sharing your experience with us!
I’m very pleased with my service. Tony is very nice and professional. I’m in and out quickly.
Business response:
It’s fantastic to hear that you’re pleased with your service! Tony is a true asset to our team, and we are glad he made your visit quick and pleasant. We always aim to provide efficient service, and your feedback means a lot to us. Looking forward to seeing you again!
Started and ended our car hunt at Toyota, thanks to Scott. Knowledgeable, friendly, clearly a veteran of the business and of life -- he gave us the straight scoop, the benefit of his years of experience, and a sense we were joining a family rather than just buying an item. We purchase cars very rarely, in no small part because we do our homework and take no nonsense. We expect them to last, and we left the lot very confident this will be the case with our new RAV4. Scott was top tier, highest recommendation. In the finance d... read more
Business response:
Thank you so much for your thoughtful feedback! Here at BCS Toyota we truly believe in building lasting relationships and it warms our hearts to hear that Scott made you feel like part of the family during your car hunt. His expertise and friendly approach truly shine, and we’re thrilled you left confident in your new RAV4. Cheyenne’s relaxed style and ability to find creative solutions really help make the finance process smooth, too. We will pass along your kind words to Scott and Cheyenne, they will be overjoyed to hear h... read more
The service attendant is excellent. My truck is a 2011 but inspection stations complement that the truck has been taken care of. And that is due to the service attendants at the dealership
Business response:
Thank you for the wonderful feedback! It’s great to hear that our service attendants have kept your 2011 truck in such fantastic shape. We appreciate your trust in us to take care of your vehicle, and we’re here for you anytime you need assistance!