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Budget Brakes

4.3

About this business

Location details

3903 Brainerd Rd, Chattanooga, TN, 37411, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.3798 reviews
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Joe H.'s profile image
Joe H. 
2 years ago

John does Great!!! Job!!!!!!!! 

Business response:

Hi, Joe. Your feedback is highly appreciated. Thank you for the review! 

Iris M.'s profile image
Iris M. 
2 years ago

You checked out my brakes told me and showed me that they were fine. No charged for cleaning out the brake dust. I will come back for drum and rotor turning. Thank you 

Business response:

Hi, Iris. We appreciate the kind words and are glad we could provide you with a positive experience! 

Zach M.'s profile image
Zach M. 
2 years ago

Customer service was impeccable, they where quick and knowledgeable. 

Business response:

Hi, Zach. We are thrilled to learn that you had a positive experience with us! 

Mary J.'s profile image
Mary J. 
2 years ago

You all did a wonderful job I will have the other things done before long I think you all very much 

Business response:

Hi, Mary. We are thrilled to learn that you had a positive experience with us! 

Linda W.'s profile image
Linda W. 
a week ago

My experience was not great. The store had to wait on a part which took over 21/2 hours. There was a lady there with a three year old who often screamed. She should have been asked to remove him to another location outside. Three and a half hours later I was able to leave. 

Boyd T.'s profile image
Boyd T. 
a week ago

Well my brakes are still squeaky 

Scott J.'s profile image
Scott J. 
a week ago

Agreed to a price and told the man to go ahead. Another man refused the work and he dropped the price 2 times trying to get him to agree to the work. He didn’t and left. When I went to pay and ask about the same work he said sorry , you should have said something sooner. I told him I wasn’t aware the prices were negotiable. He said well next time say something. There won’t be a next time , that was very unethical. I’ve went there for years - but I won’t be back 

Business response:

Thank you for sharing your thoughts, Scott. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

James W.'s profile image
James W. 
a week ago

1100 for brake pads and rotors is wild had had my buddy do it for 600 and he did a better job the last time I used this company I will not be going back and I will be taking my vehicles elsewhere 

Business response:

Hi, James. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com! 

Terrance R.'s profile image
Terrance R. 
a week ago

Was basically lied too, took my car, my wife’s car and my son’s car for service….Will never go there again and I look forward to sharing my experiences 

Business response:

We appreciate your feedback, Terrance. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.3 star rating with 798 reviews. 

When is Budget Brakes open?

Budget Brakes is closed now. It will open tomorrow at 7:30 a.m.