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Budget Brakes
- Auto Repair
- Knoxville, TN
About this business
Location details
2504 N Broadway, Knoxville, TN, 37917, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Staff were friendly and helpful. There was a mix up about my appointment day, but they still worked me in and completed the job in a timely manner.
Business response:
Hi, Heather. Your feedback is highly appreciated. Thank you for the review!
Courteous, Knowledgeable, Fast Service.
Business response:
Hi, William. We are thrilled to learn that you had a positive experience with us!
Called and made an appointment for all brake pad replacement and he quoted me $200. When I dropped it off. He called me back told me I needed. All new rotors and all new brake pads and that the brake pads were almost metal to metal. Told me it would be $1600 for all of that. So I had him just price me all brake pad replacement and he quoted me $589 when I asked him what happened to the $200 he said no we start at $200 is out of the change them myself, but I took them off I had still 50% where on all brake pads. terrible serv... read more
Business response:
Thank you for sharing your thoughts, Daniel. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
Got me in and out!!! Devin(Devon) I’m not sure how he spells it, but he was great and gave me several options before even doing any work. He also didn’t try to bullshit me which I appreciate. It’s the 3rd time we have used them and I’m sure we will use them again!! Thanks guys!!!
Business response:
Hi, Pam. Thank you so much for leaving us a stellar review!
Great and fast!
Communicated great, had a fabulous attitude and was Fast….Nothing beats That!!! Thank you.
Business response:
Hi, Patti. We are thrilled to learn that you had a positive experience with us!
The guys brought me right in and got on my car. Minor repair done quickly and professionaly.
It was great. Enjoy the tacos guys :)
Business response:
Hi, Sonnie. Thanks for taking the time to share your positive experience. We truly appreciate it!
I bought brakes for my vehicle. At the time I was led to believe by advertising that I had lifetime warranty. Nothing was said at the time that I had to get rotors too, to get the lifetime warranty. Very misleading. I will not go back. I'm a widow on disability. I go in the shop and told after inspection that I wasn't covered and it would be over $800. I kinda laughed and said I can't afford that,and left. Very misleading.
Business response:
We appreciate your feedback, Brenda. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
Frequently asked questions about Budget Brakes
How is Budget Brakes rated?
Budget Brakes has a 4.7 star rating with 1,004 reviews.
When is Budget Brakes open?
Budget Brakes is closed now. It will open at 7:30 a.m.