This profile has been claimed by the business owner or representative.
Budget Brakes
- Auto Repair
- Mobile, AL
About this business
Location details
2450 Government St, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I call before I went in and asked the price for brake pads and rotors. I was told about $550. I went in for front brake poll pads and rotors if needed. They took the car in immediately. The lady that checked me in got on the phone. A little later she said she was working to getting me a quote. I figured they were working on the car . After at least 45 minutes she tells me she can get the pads but not the rotors. The price for the pads would be $295. I already had a quote from Precision Auto for $245 for pads and $645 i... read more
Business response:
Hi, Don. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!
Most of the things you recommended was not needed I don’t think you ran a diagnostic on my car I think it was just a guessing game and your fees are ridiculous!!
Business response:
We appreciate your feedback, Shirley. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
Hey, they did a great job. They went through everything got in line real well and then showed me in the rear end. What was wrong? It wasn’t needed to be done. Wasn’t pushy about trying to get me to get the work done immediately they just told me that things that needed to be done. Excellent people.
No wait. Quality work with the wheel alignment services that I went for. Friendly staff.
Business response:
Hi, Raj. Thanks for taking the time to share your positive experience. We truly appreciate it!
Tried to charge me over $800 dollars for some break work took my vehicle to another break shop and was charged $160 and all it needed was a hydraulic hose.
Business response:
Thank you for sharing your thoughts, Anthony. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
Great job!
Tried to pull some f__kery!! I felt it from the time I sat down, the two technicians kept passing by the door looking at me....I said to my friends who I was in chats with, "They are about to try and pull some BS"! Soon enough it happened! The office guy called me to the shop to show me some jiberish on the monitor. In short, he informed me that I would need struts and shocks, and that it was going to cost me a significant amount of money. I decline, he then told me he could still perform the alignment, but the vehicle would... read more
Business response:
We appreciate your feedback, Keshia. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
The manager of the store was very respectful & he does nice job his quote was well respected thanks. the assistant manager very rude bad customer service !!
These mfers are rude is hell will make you punch them in the face THE END
Business response:
Thank you for sharing your thoughts, Keiara. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
Frequently asked questions about Budget Brakes
How is Budget Brakes rated?
Budget Brakes has a 4 star rating with 585 reviews.
When is Budget Brakes open?
Budget Brakes is open now. It will close at 5:00 p.m.