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Caden Akal of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Caden was was wonderful every step of the way. I came into this process incredibly stressed - I am hurting financially and my credit profile definitely reflects that. Caden was never judgemental and was supportive through the entire process. He answered all of my questions, even the ones I probably repeated multiple times, without hesitation and with so much understanding. He even helped navigate getting paperwork signed while I was on vacation and in a hurricane! I *never* fill out surveys, but I hope that Caden’s leaders... read more
Business response:
I'm truly humbled by your kind words, Laura. It was a pleasure to assist you during such a critical time. I'm here to make the mortgage process as stress-free as possible, and I'm glad I could be there for you, even in the midst of a hurricane! Your loyalty means a lot to me and Mutual of Omaha Mortgage. Please remember, I'm here for any future questions or concerns you might have. Your feedback is greatly appreciated and will be shared with the leadership team. Thank you for taking the time to write this review.
Verified by Mutual of Omaha Mortgage
Caden, my loan originator explained every step, and what to expect. There were no surprises with the process of the loan.
Business response:
Thank you for your review, Kawanah! It's great to hear that you found the loan process to be straightforward without any surprises. I aim to make sure all my clients understand each step of the process so they can feel comfortable and confident. Your feedback is much appreciated and will be helpful in continuing to provide excellent service. I'm pleased you had a positive experience with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Faster service, with appraisal completion in under 3 weeks. It should not take 3 months for a loan.
Business response:
Thank you for sharing your concerns, Billie. We understand that the timeline for completing a loan can greatly impact the overall experience, and we appreciate your feedback on this. While we strive to expedite processes like appraisals and approvals, there are various factors that might contribute to delays. Your input is valuable in helping us identify areas for improvement.
Verified by Mutual of Omaha Mortgage
If there was not so many changes and if the creditors got the payment sent to them not to me to have to mail out .
Business response:
Thank you for your feedback, Jennifer. I understand how changes and payment processing can be frustrating. I am committed to ensuring a smoother experience and appreciate your insights. Please reach out if there's anything further I can assist with.
Frequently asked questions about Caden Akal of Mutual of Omaha Mortgage
How is Caden Akal of Mutual of Omaha Mortgage rated?
Caden Akal of Mutual of Omaha Mortgage has a 4.9 star rating with 32 reviews.
When is Caden Akal of Mutual of Omaha Mortgage open?
Caden Akal of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.