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Caliber Collision
- Automotive
- Glendale, CA
About this business
Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a ... read more
Location details
115 S Louise St, Glendale, CA, 91205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 1.5 Star : Customer Service Katherine who answered my phone call was very short and had no customer service skills to when I asked to provide times/dates for installation on my car that had a part on back order. I recommend training her on proper communication skills. I am here for an accident I didn’t cause and it seems like they talk to me as if I’m inconveniencing the shop. The last thing anyone who has been in an accident wants to receive is terrible customer servi... read more
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality The repair of my door was fine but I had to go back to repair shop since my car light was not coming on and my turn signal was not working either. Apparently they didn’t connect it properly. 2.5 Star : Customer Service The girl at the window had a slight attitude and didn’t smile at all. When I told her that my deductible is waived, she didn’t believe me and gave me even more attitude. Then, she proceeded to hand write her email address so I can forward the letter rega... read more
1.5 Star : Likely to Recommend they did a good job, not the best followup. the calibur at the san fernando location is much better. 1 Star : Repair Quality I picked up the car about a week ago and still no timeline for the missing items to complete the car. It really feels incomplete and unfinished. The fact i have no idea when the car will be complete is very unsettling. 1.5 Star : Customer Service they were ok.,
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Bad experience from this Caliber location. Quality control was bad. Pickup my vehicle with issues after issues. 1. The right side rubber fender is not properly mounted not flushed in with the body. Person in charge excuse was due to "After market parts" . 2. My tire cap is missing. 3. The bottom front grill had paint mark. Person in charge excuse it's dry wax which it wasn't. 4. The Front Bumper which is After market part was robot normal. It was soft like plastic rubb... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 3.5 Star : Customer Service 0 Star : Returned Clean
0 Star : My Experience Not happy, you can see a run on the door, painted right over a chip on the fender, and chipped the paint on the left corner of the hood 0.5 Star : Likely to Recommend I wasn’t happy with the end result. so I wouldn’t recommend them to a friend 0.5 Star : Repair Quality I can see a run in the paint on the door and the sand marks. They painted over a chip on the fender and chipped the paint on the corner of the hood next to the driver side fender and windshield. Not Happy! 5 Star : Customer Service Custo... read more
0.5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience The alignment of my hood is off, one side is higher up and the hood itself is too much to the left. The electric fan in my car is making a loud noise, when ac is on/ off also. 2 Star : Likely to Recommend 2.5 Star : Repair Quality Bumper could be out on correctly, looks like its falling. Electric fan/ condesnser is aftermarket when it should be OEM. Because of the aftermarket condenser its making noises. Paint match was spot on, grille looks clean. 5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience The alignment of my hood is off, one side is higher up and the hood itself is too much to the left. The electric fan in my car is making a loud noise, when ac is on/ off also.
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.7 star rating with 434 reviews.
When is Caliber Collision open?
Caliber Collision is open now. It will close at 5:30 p.m.