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Caliber Collision
- Automotive
- Midlothian, VA
About this business
Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a ... read more
Location details
736 Grove Rd, Midlothian, VA, 23114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience Jay is awesome!
5 Star : My Experience Thanks for keeping me apprised. Also thanks for vacuuming my car. 5 Star : Likely to Recommend 5 Star : Repair Quality Appreciated being kept informed and the car was ready on time. Looks great. 5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience They did an amazing job super helpful with updates 20/10 5 Star : Likely to Recommend hopefully I wouldn't have to but if anything did happen I would tell them to take it there 5 Star : Repair Quality 20/10 they were super helpful step by step through it all 5 Star : Customer Service another 20/10 they even took my rental car back for me if they get to see this thanks again 5 Star : Returned Clean
5 Star : My Experience Great customer service support and understanding through the whole ordeal. I really appreciate the whole staff especially Ashely, out standing communication. 5 Star : Likely to Recommend Telling everyone 5 Star : Repair Quality Outstanding customer service and a very understanding workers. I really appreciate it. 5 Star : Customer Service Outstanding
3.5 Star : Likely to Recommend The delay in completion was somewhat inconvenient, however the communication and actual repair job were great and much appreciated. I would recommend this shop. 3.5 Star : Repair Quality 3.5 Star : Customer Service Good communication during the delay in acquiring the part for the car. 5 Star : Returned Clean
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend I would strongly recommend this company. The female individual at desk that has red hair and glasses and Derek the Manager were absolutely outstanding in customer service. 5 Star : Repair Quality Outstanding Service from beginning to end. 5 Star : Customer Service The customer service was outstanding. 5 Star : Returned Clean
5 Star : My Experience My car looks like nothing happened to it at all. They did a great job and Jay and his team are very sweet with how they handle customers. They made sure I had a rental the entire time my car was being worked on so that I didn’t have to worry about that. I have no complaints. Thank you Jay and your team for fixing my car and making sure it was done right.
5 Star : My Experience 5 Star : Likely to Recommend Although I am not looking for a reason to need a repair shop I have already recommended you to people. 5 Star : Repair Quality From the day we brought our car in to be repaired, Jay kept us informed as to what was happening almost day by day. He was an excellent point person at Caliber. 5 Star : Customer Service Again, Jay kept us up to date with developments in our car repair, usually several times a week. If I had a question I promptly received an answer. He was most help... read more
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.8 star rating with 526 reviews.
When is Caliber Collision open?
Caliber Collision is closed now. It will open tomorrow at 9:00 a.m.