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Caliente Tropics Resort Hotel
- Hospitality
- Palm Springs, CA
About this business
Location details
411 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
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This place is dumpy the place was dirty and my bathtub was plugged and nobody did anything about it despite saying they would. I stood in a pool of water while I showered. There was cat litter in the corner of the room and fruit flies. The bed wasn’t comfortable and the furniture and carpet were super old and gross. The pool area was alright.
Okay The rooms are a little dated and need to be better serviced. Our bath tub and shower did it work properly It was quiet and comfortable
Business response:
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.
Underwhelming... The place is very tired. The rooms are basic at best, the mattress was completely broken down, the bed linens barely fit and the plumbing from upstairs woke us up because of creaking and moaning. They accept pets. The pool area is nice!! And the property is close enough to the downtown area.
Business response:
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.
If you don't mind everyone watching you getting washed...... The room had a single wash basin visible from most of the room no door or curtain, so if you don't want your Mum, friends, relatives, kids watching you getting washed forget it. Every other room we were shown was the same. The hanging space was less than 3ft tall. The room we were offered as a replacement was the same but with more hanging space. The shower tray was blocked and took 20 minutes to drain. I fixed the wash basin plug twice oh and yes neither TV worked... read more
Felt like a low-end motel.a facility that was probably nice in previous years but now run down. Blood on light switch. Smashed bug on wall (never cleaned before I arrived), bathroom and floors throughout felt dirty. Flying insects landing on bed sheets. Furnishings were pretty beat up. Many Room clenliness details were overlooked
Disappointing Room was out dated. Not as the pictures led you to believe. Tv didn’t work. Bathroom was horribly small. Water didn’t get cold at all. Bed was uncomfortable.
Dirty & roaches Old rooms, it was dark, the walls had holes where electric sockets should be, we found 2 HUGE roaches, it was not at all like the photos. The walls are paper thin and you can hear everything making it hard to sleep. It was awful. The outside decor
Okay The shower was lukewarm to cold. The bed was super soft and pillows were hard. The lights would dim on and off. The parking was terrible It was in a convenient location
Poor
Frequently asked questions about Caliente Tropics Resort Hotel
How is Caliente Tropics Resort Hotel rated?
Caliente Tropics Resort Hotel has a 4 star rating with 13,008 reviews.
When is Caliente Tropics Resort Hotel open?
Caliente Tropics Resort Hotel is open now. It is open 24/7.