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California Skin Institute - SF-Castro - part of Schweiger Dermatology Group
- Skin Care
- San Francisco, CA
About this business
Location details
45 Castro Street, Suite 332, San Francisco, CA, 94114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve become very frustrated with this organization. This is not too demerit the doctor who’s done an amazing job but the reception and customer care responsiveness and communication has lacked severely. There have been multiple scenarios in the last 12 months. I’ve called spoken to someone in reception and promised a call back. I do not get a callback so that I call back and then I get promised another call back and then I do not get a callback or I’ve asked to refill a prescription. They have said that they have sent it to... read more
Take a day off work to go here? Check. Show up and then told to sit for over 20 minutes past your appointment time in a small dingy room with hepa filters taped over all the vents? Check. Be unceremoniously told after less than five minutes that they won’t provide the service advertised on their website site and that you wasted your time? Check. Get deflecting denial that the doctor isn’t responsible because “they didn’t write the website”? Check But they’ll happily take your payment for all of this non-service. Don’t waste ... read more
I experienced a pleasant greeting at the reception desk, a short wait time, and excellent care by Michael Karls and his assistant. The entire staff is professional and pleasant.
Very disappointed with this place. I had treatment, and have been trying to follow up with my provider about adverse reaction. Used the website twice to provide details and request a callback. No response. Finally called and was told they had no record of my questions, blaming a new AI system that isn't working well to direct queries. Well then don't use it yet!
I had a great experience At California Skin Institute. They’re efficient with appointment times and treatment. Everyone was very nice and answered all my questions. I felt very comfortable and will go back without hesitation.
Frequently asked questions about California Skin Institute - SF-Castro - part of Schweiger Dermatology Group
How is California Skin Institute - SF-Castro - part of Schweiger Dermatology Group rated?
California Skin Institute - SF-Castro - part of Schweiger Dermatology Group has a 4.8 star rating with 707 reviews.
When is California Skin Institute - SF-Castro - part of Schweiger Dermatology Group open?
California Skin Institute - SF-Castro - part of Schweiger Dermatology Group is open now. It will close at 5:00 p.m.