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CAM Solar
- Home Services
- San Antonio, TX
About this business
Location details
6631 Topper Run, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
GET YOU TO SIGN... THEN FORGET ABOUT YOU When they get you to sign ...make all kinds of promises. All lies, then do not keep on schedule and then do terrible work, and afterward will not respond. I have spent 4 months trying to get them to respond. I have major issues with my system. I have made numerous attempts to contact you, via normal channels (Karl -5123482862, who advised that he would have you or Brian Cullen call me..NO ONE HAS CALLED ME! ). Abraham Parades does not respond either. I have a solar panel that is missi... read more
CAM Solar, where are you. Contracted in the first quarter of 21. Contract called for 28 panels and 2 Tesla Power Walls. After the site survey I was told the roof needed to be replaced. Roof was replaced in late April. Ask and was reassured several times about the availability of Power walls. Rumbling on the web was they were months if not years behind on delivery. In June they finally told me the Power walls were going to be an issue and that they had several clients still waiting from 2020 installs. Amended the contract for... read more
Customer service and work quality have taken a huge dive. I paid CAM three years ago to install my solar panels. They did a great job. I ordered Power Walls from them last fall. Tesla's production problems aside (that is a theme for another rating) the company has almost completely collapsed. They became incapable of properly communicating what was going on. They send SPAM texts and emails that provide no information. When you call the number to ask what it means, the phone hangs up after one ring. When you try to access the... read more
Will not repair faulty part under warranty. STAY AWAY FROM THIS SOLAR COMPANY! I will admit, at first they help you when getting the panels turned on and set up. I am going on 3 years, and finally had a panel go faulty. You think you have warranty but you don't. Warranty? What warranty? "We can sell you the the defective part and charge a fee to fix it" That's what I was told when I emailed Cord Brown about my 1 defective panel not producing the correct amount of energy. He said most likely the warranty claim will be denied ... read more
Horrible response time Apparently the sale is over once system is installed, we had 25.46 kWp system installed on our property atop a Mueller Barn we had specially put up for the panels, it’s not like we went over to Lowe’s to buy a dishwasher but rather to the tune of a little over $94k not including the Mueller building. I have reached out to both owners and the SolarEdge rep for the last three months to let them know my system was not working properly and hasn’t for the last 3 months but keep getting the runaround that th... read more
Slowwwww The process started out great and I even recommended them to my father in law. It has now been close to 18 months and they still haven’t finished my job!?!? I’m not sure they know what their doing when it comes to the Tesla wall pack. I keep reaching out and I keep getting the runaround.
Horrible Experience They have taken very long to finish the work. They didn't install the system properly causing issues with the breakers that ended up damaging two of our dryers and refuse to reimburse because we didn’t notify before we purchased a new one. Mind they don’t answer their phones. Greg acted vey rude when he called me after weeks. Kevin ignored any message that had to do with them messing up their work. It’s been horrible so far, I would cancel immediately if I could. DO NOT RECOMMEND.
8 months to install, little communication Communication was extremely poor. My project was delayed because of issues with the utility itself, not CAM Solar, but I was left wondering status for months on end (I began my project in July 2019, installed April 2020). Project managers switched often; I even had to provide the drawings and documents to a new one who didn't have them turned over to him when my project got continually moved.
Installers didn’t do a good job The installers installed the panels too close to my top story so they get shaded during the morning to late morning hour. I complained to the company about it and they said that I would meet my guarantee output so they wouldn’t correct it. There was plenty of room to install the panels lower. I spent a lot of money and expected it to be done right. The company didn’t meet my expectations.
Frequently asked questions about CAM Solar
How is CAM Solar rated?
CAM Solar has a 3.8 star rating with 475 reviews.
When is CAM Solar open?
CAM Solar is open now. It will close at 5:00 p.m.