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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excelente todo de verdad la atención 100% luis me ayudo en todo momento
Business response:
Gracias por la excelente reseña! Nos complace saber que Luis brindó atención y apoyo al 100 % durante toda su experiencia. Su satisfacción es nuestra máxima prioridad y agradecemos sus comentarios. Esperamos poder ayudarlo nuevamente!
Service seemed to be performed to standards. The customer lounge (waiting area) was undergoing renovation, so things were not as comfortable as it usually is. My only real complaint is the service technicians totally messed up my driver's seat settings, so it took a while to get the seat adjusted back to where I like it.
Business response:
Thank you for your feedback. We're glad to hear that the service was performed to standards. We apologize for the inconvenience caused by the renovation and for the issue with your driver's seat settings. Your comfort is important to us, and we'll make sure to address this with our team to prevent similar issues in the future. If you need any further assistance, please let us know. Thank you for your patience and understanding.
I got my vehicle in and out and a timely manner and the service and the courtesy was great
Business response:
Thank you for your review! We're pleased to hear that your vehicle was serviced promptly and that you found the service and courtesy to be great. If you need anything else or have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
When waiting for them to do service they always forget to come tell me the car is done. Three times now I have had to go ask for my car and it's been ready every time
They got the job done. But after being told it would take 3 hours to complete it seems like your car will be left on the back burner if you refuse to wait because my "3 hour job" turned into a 5 hour job.
Fast and complete. We were made to feel comfortable while waiting. Free wash was nice. Only had a 5 minute wait until car was seen.
Fantastic dealership at every level. They greet you quickly and make sure you're directed to the right place. Service is always quick but accurate which is most important and the service writers are all friendly and helpful.
always great service at Camelback Kia
A little slow for car enter shop, and took a little longer than expected to diagnose. They were not contacting me at all to keep me informed, and when I called I got vague information. My Kia had a knock sensor detection alert and went into protective limp mode. It seems they unable to get into shop Friday. On Saturday they ran standard test for bearing wear, and unable to find other cause. They upgraded knock sensor software for less sensitive alert
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4 star rating with 4,693 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.