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1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Jason Johnson was my sales agent. He was very easy to deal with. Everything went smoothly and there was no surprises. I will recommend Jason and Camelback Toyota to all my friends and relatives.
Business response:
Thanks for sharing your experience, Bernie! We're thrilled to hear that Jason made your car buying journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Camelback Toyota!
Always great service at Camelback. Michelle helped me book a pre purchase appointment for my FJ cruiser. Service was prompt, thorough, and I received great feedback on my vehicle so I can develop a service plan moving forward.
Business response:
Thank you for taking the time to share your positive experience! We're thrilled to hear that Michelle was able to assist you with your pre-purchase appointment for your FJ Cruiser and that you found our service prompt and thorough. It's fantastic that you received valuable feedback to help you develop a service plan. We appreciate your trust in us and look forward to continuing to provide great service for your vehicle!
Peter was super helpful and understanding. Huge change from sales floor which we had a terrible experience. Will call Peter direct next time. Swore we’d never go back after being nearly screamed at on sales floor to buy a car. Peter was great and instilled confidence in the repairs.
Business response:
Aaron, we’re thrilled to hear about your positive experience with Peter! It's our goal to provide helpful and understanding service. Your feedback about the sales floor experience is invaluable, and we appreciate you giving us another chance. We look forward to serving you again!
The service was performed in a timely manner and the vehicle returned washed and cleaned.
Business response:
Thanks for your feedback, Eric! We're thrilled to hear you had a great experience with our timely service and that your vehicle was returned in top shape. We appreciate your support and look forward to serving you again!
Aaron was very nice and professional. He got our issues resolved promptly. Very easy to return our rental car and pick up up my car when it was completed.
Business response:
Thank you for your kind words! We're glad to hear that Aaron was able to assist you professionally and promptly. It’s great to know that your experience with returning the rental and picking up your car was seamless. We appreciate your feedback and look forward to serving you again in the future!
I’ve only been to your service center once and I can’t rate it fairly yet. I wasn’t please on my last visit at all.
Business response:
Thank you for sharing your experience with us. We understand that your recent visit didn’t meet your expectations, and we appreciate your honesty. Since you’ve only been here once, we'd love the opportunity to improve your future visits. To discuss your experience in more detail and ensure we address any concerns, please reach out to Emilio Tapia, our Service Manager, at 623-523-6281.
The Setvice Rep, Mr Robert Gonzales, was informative, pleasant, and as always, I am very pleased.
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that Robert provided you with informative and pleasant service. Our team strives to ensure every customer has a positive experience, and it’s great to know we hit the mark with you. We look forward to serving you again!
Although I had to visit the shop 2 times, to resolve the same problem. They ended up finding the issue and fixed my truck. I appreciate the hard work and efforts to find the problem and resolve the issue
Business response:
Thank you for your patience and understanding as we worked to resolve the issue with your truck. We're glad to hear that our team was able to identify the problem and get it fixed for you. Your appreciation for our hard work means a lot to us, and we’re always here to help if you need anything else in the future!
It was a very easy and fast process. I didn’t have to wait too long out in the lounge area.
Business response:
Thank you, Daniela! We're thrilled to hear that you had a quick and seamless experience with us. Your comfort and time are important, and we’re glad you felt that. Looking forward to seeing you again soon!
Camelback Toyota has a 4.5 star rating with 32,555 reviews.
Camelback Toyota is open now. It will close at 7:00 p.m.