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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
It was quick and easy and Lee, the service rep was very It was quick and easy and Lee, the service rep was very good. I have been coming here for 20 years
Business response:
Thank you for your great review and for being a loyal customer for 20 years! We're thrilled to hear that your experience was quick and easy, and that Lee provided you with excellent service. We truly appreciate your continued trust and look forward to serving you for many more years to come!
My experience with Michael French was an amazing My experience with Michael French was an amazing experience. He was kind, friendly and exciting. His knowledge and passion for his work is not found often so this must mean he works for a great company. There were two young men in the same area with Michael who also were extremely kind, I apologize for not knowing there names but I saw great customer service that you can feel not only see.
Business response:
We're thrilled to hear that your experience with Michael was amazing. His passion and knowledge truly set him apart, and we’re glad that it made a lasting impression on you. We also appreciate your kind words about the rest of the team—our goal is to provide excellent customer service, and it's great to know that you felt that. If you need anything else, don't hesitate to reach out. We look forward to serving you again!
When Toyota,RAV4 was returned after service was performed When Toyota,RAV4 was returned after service was performed - I noticed 2 days later that a tire valve stem nitrogen cap was missing. Small detail but all details are important. The valve stem nitrogen cap - has (NT) written on the top of the cap. It is my opinion that it was either not completely tightened or was forgotten on the Toyota t2ch work bench. I had to go to the local auto parts store to purchase different valve stems cap. Otherwise service performed was very... read more
Business response:
Thanks for your feedback! We’re glad to hear you were satisfied with the service overall. We appreciate you pointing out the missing valve stem cap and will address this with our team to ensure attention to all details in the future. Your insights help us improve!
Damien was excellent! Damien was excellent! Professional knowledgeable and prompt. Great experience. Perfect job. Thank you very much!!
Business response:
We’re so glad to hear that Damien provided you with excellent service. His professionalism, knowledge, and promptness are things we truly value, and we’re happy to know that your experience was a great one. If you need anything else, feel free to reach out. Thank you again, and we look forward to serving you in the future!
When I arrived at the dealership for my service I ended When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should understand that they are all customer service people and they should at least greet me and find out what my needs are. Once that was over and I met the service writer that I worked with everything went great
Business response:
It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at [email protected] to share any further details or suggestions.
My oil change went smoothly and the technician was very My oil change went smoothly and the technician was very helpful and friendly and done in good time!
Business response:
Thanks for the great review, Evelyn! We're thrilled to hear that your oil change went smoothly and our technician made a positive impact. Your satisfaction is our priority, and we look forward to serving you again soon!
My second time working with Michelle. My second time working with Michelle. She is awesome and so helpful and patient. She really did her best for me.
Business response:
Thank you, Amanda! We're thrilled to hear about your positive experience with Michelle. Our team is dedicated to providing exceptional service, and it’s great to know you felt supported throughout your journey. We look forward to working with you again!
Dealer has always been great. Dealer has always been great.Melanie is GREAT,professional,friendly and comfortable very considerate.looking forward in doing business with camelback Toyota in the near future and future purchases
Business response:
Thanks for your fantastic review! We’re thrilled to hear that Melanie made your experience so enjoyable. We look forward to serving you again at Camelback Toyota for your future purchases!
Service was attentive, engaged, and the work was Service was attentive, engaged, and the work was completed 1 hour earlier than estimated. Discount coupon was also applied as requested.
Business response:
Thanks! We're thrilled to hear you had such a positive experience with our service. Our team always aims to exceed expectations, and it’s great to know you appreciated the early completion and discount. We look forward to serving you again!
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 34,698 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.