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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Good service and good environment to relax Nice staff with good manners and attitude.I appreciate it
Business response:
Thanks! We're thrilled to hear you enjoyed your experience with our staff and environment. We strive to create a relaxing space, and your appreciation means a lot to us. Looking forward to welcoming you back soon!
Good but I would like to get a car wash like they used to have.
Business response:
Thank you for your feedback, Lucero! We appreciate your thoughts on the car wash service. We're always looking for ways to improve, and your input is valuable. Stay tuned for updates, and we look forward to exceeding your expectations in the future! If you'd like to discuss further, feel free to contact Jimmy, Service Manager, at cbtservice@vtaig.com.
Good but I would like to get a car wash like they used to have.
Business response:
Thank you for your feedback, Lucero! We appreciate your thoughts on the car wash service. We're always looking for ways to improve, and your input is valuable. Stay tuned for updates, and we look forward to exceeding your expectations in the future! If you'd like to discuss further, feel free to contact Jimmy, Service Manager, at cbtservice@vtaig.com.
Jeremiah, is awesome he very informative the whole time my vehicle was in service. Very happy
Business response:
Thanks for the fantastic feedback, Alicia! We're thrilled to hear that Jeremiah provided such informative service. Your satisfaction means a lot to us, and we look forward to helping you again in the future!
There service is great but when you arrive to the service center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to greet you and help you with your scheduled appointment. That is not so great! After connecting with the person I was scheduled with everything else went smoothly. Thank you Quatarius for listening and carrying out the services the way you did.
Business response:
Thank you for sharing your experience! We’re glad to hear Quatarius provided great service once you connected. We’ll work on improving our greeting process to ensure a smoother arrival for our customers. Your feedback is invaluable in helping us enhance our service!
This is our second vehicle purchase from Camelback Toyota in the last few years and it definitely won't be our last as our buying experience both times was exceptional. A special "Shout Out" to Eddie M (our salesman) and Matt B (our finance manager) for their professionalism, teamwork, and patience as we worked together to finalize a deal. Having traded in, bought, and sold dozens of vehicles, I know firsthand how stressful the whole process can be most times. That said, if you want to avoid all the hassle, mind games, false... read more
Business response:
Thanks for the fantastic review, Mark! We're thrilled to hear about your exceptional experiences with Eddie and Matt. Our team aims to make car buying stress-free, and it’s great to know we hit the mark. We look forward to assisting you again in the future!
No pressure environment and all the people I worked with were very clear with the process and got me a price I was happy with!
Business response:
Rob, thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team and found the process clear and pressure-free. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Your upselling is very aggressive and extremely irritating. Your people who have to do it are ok
Business response:
Our goal is to provide all of our customers with the best possible service, and we will take your comments into consideration to ensure a better experience in the future. We are glad to hear that you found our team members to be helpful, and we will continue to strive for excellence in both our service and customer interactions. If you would like to discuss this matter further, please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.
My first visit was terrible. The guy at the service department had no clue what he was talking about. I still made an Appointment because Costco has a special deal for 15% off. The service advisor I was initially scheduled with wasn’t even there when I showed up. New advisor worked with me and tried to help save me money but then he told me I had to replace a part that was almost at recall levels due to safety concerns. I bought the “updated” part and installed it myself and found that the Original part was already the updat... read more
Business response:
Thanks for sharing your experience. We’re sorry to hear about the confusion during your visit. Your feedback is valuable, and we’ll work on improving our communication and service. We’re glad the new advisor attempted to help you save money. We appreciate your understanding and hope to serve you better next time.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,534 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.