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1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I have nothing more to offer. I repeat I have nothing more to say. Xxx
Business response:
Thank you for your stellar review! We appreciate your support and are thrilled to have you as part of our community. If you ever feel inspired to share more, we’d love to hear it!
Great customer service! My car was completed on time and my advisor constantly updated me the whole process.
Business response:
Thanks for the fantastic feedback, Peter! We're thrilled to hear you had a great experience with our customer service and timely updates. Your satisfaction is our priority, and we look forward to serving you again!
Ryan did a wonderful job. He communicated clearly and effectively, making my experience very simple.
Business response:
Thanks for your kind words! We're thrilled to hear that Ryan made your experience so positive. Clear communication is key, and we’re glad it made a difference for you. We appreciate your feedback!
Great customer service. And pretty quick! Michael was super helpful, with everything and answers all questions we had for him.
Business response:
Thank you, Stewart! We’re thrilled to hear you had a fantastic experience with Michael. Our team is dedicated to providing quick and helpful service, and it’s great to see that reflected in your feedback. We appreciate your support!
The staff was very friendly and attentive. Noah Hoskovec was very detailed and thorough with informing about the vehicles issues, repair work and billing. When I went to pick up the vehicle, Michelle Patnoe was extremely polite, professional. Took me over to my vehicle, and gave me details of the work that was done. Great team effort!
Business response:
Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Noah and Michelle. Our team strives for excellence, and it’s great to know their efforts made a difference. We appreciate your support and look forward to serving you again!
Service was excellent. The service tech was very knowledgeable, polite and eager to assist. All questions were answered in a very professional style.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you had such a great experience with our service tech. Our team strives for excellence, and it’s wonderful to know their knowledge and professionalism made a positive impact. We appreciate your support!
Chase Jim provided excellent customer service . He gave a detailed explanation of needed car repairs. The photos of damaged parts and printed detailed account as to the purpose of the parts.and need to replace the deteriorating ones provided the evidence needed to establish trust that these repairs were necessary. His reassurance that not all repairs were urgent on the day car was being serviced, was a relief because of the expense this would entail. I have shared the information with friends and relatives which was an educa... read more
Business response:
Thank you for your detailed feedback! We're thrilled to hear about Chase's excellent service and your positive experience in our waiting area. We appreciate your concerns regarding pricing and payment methods, and we’re committed to improving our customer experience. Your insights help us grow!
Great customer service. And pretty quick! Michael was super helpful, with everything and answers all questions we had for him.
Business response:
Thank you, Stewart! We’re thrilled to hear you had a fantastic experience with Michael. Our team is dedicated to providing quick and helpful service, and it’s great to see that reflected in your feedback. We appreciate your support!
Would not accept my oil coupon for $59. 95 from another Toyota dealership in Phoenix. I have been a Toyota customer for over 20 years.
Business response:
While we understand your frustration, our policy does not allow us to accept coupons from other dealerships. However, we always have other service coupons available on our website that we do accept, and you might find something that works for you. If you have any questions or would like to discuss this further, feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.
Camelback Toyota has a 4.5 star rating with 32,536 reviews.
Camelback Toyota is open now. It will close at 8:00 p.m.