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Camelback Toyota

4.5

About this business

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.532,536 reviews
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William mcconahey's profile image
William mcconahey 
a year ago

I came in for a 5000 mile service. The mechanics noticed the issues and fixed them. I am very happy with the service. 

Business response:

William, thanks for your fantastic feedback! We're thrilled to hear that our team was able to address your needs during your 5000-mile service. Your satisfaction is our priority, and we look forward to serving you again in the future! 

Ashley H's profile image
Ashley H 
a year ago

Frank was super helpful with all of my concerns and worries (especially when I found out I needed a new transmission) he kept me at ease and always had a positive attitude with me and never seemed to be annoyed with my questions and follow ups! It really helped all my anxiety about the my car and always had a smile on his face! 

Business response:

Thanks for the fantastic review, Ashley! We're thrilled to hear that Frank made your experience so positive and eased your concerns. Our team always aims to provide excellent service, and it's great to know we hit the mark with you. Drive safe, and we look forward to seeing you again! 

ALEJANDRAASHLEY2018's profile image
ALEJANDRAASHLEY2018 
a year ago

Great Customer Service. The whole team was great. A very pleasant experience. Thank you. A.R. 

Business response:

Thank you, Alejandra! We're thrilled to hear you had such a positive experience with our team. Your kind words about our customer service truly motivate us to keep delivering great service. We look forward to serving you again! 

llfaulconer's profile image
llfaulconer 
a year ago

Always a pleasure working with Jose, his kindness and expertise is very appreciated and welcoming. 

Business response:

Thanks! We're thrilled to hear about your positive experience working with Jose. His dedication and expertise truly shine, and we’re glad you felt welcomed. Looking forward to more successful collaborations in the future! 

MONCHISCHIVAS17's profile image
MONCHISCHIVAS17 
a year ago

They are friendly and make you feel welcome always and treat like you at home that's why I always come back. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that you feel at home with us. Our team takes pride in creating a welcoming atmosphere, and we look forward to seeing you again soon! 

JONATHANREAL92's profile image
JONATHANREAL92 
a year ago

My service guy Q was great. Good guy and got me out of there quick. 

Business response:

Thanks for sharing your experience, Jonathan! We're thrilled to hear that Q provided you with excellent service and got you on your way quickly. We appreciate your support and look forward to serving you again! 

RICARDO.VEGA's profile image
RICARDO.VEGA 
a year ago

Thank you Q for the clear information and service provided. Very quick and shorter than I expected. Thank.you Ricardo 

Business response:

Ricardo, thank you for your wonderful feedback! We're thrilled to hear you found our service quick and informative. Your satisfaction means a lot to us, and we’re here to help whenever you need. 

ERIKA_DELTORO107's profile image
ERIKA_DELTORO107 
a year ago

Very nice but they forgot to let me know when my car was ready. It wasn’t till I saw my car sitting out there for a while when I called to ask if it was finished that they told me yes. Kids area also doesn’t have enough toys to keep little ones entertained. 

Business response:

We understand your concerns regarding the communication about when your car was ready. We always aim to keep our customers informed, and we regret that this wasn't the case in your situation. We also take your comment about the kids' area to heart and will look into ways to improve the entertainment options available for little ones. For any further assistance with your service experience, please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. We look forward to improving your next visit. 

Yolieamezcua's profile image
Yolieamezcua 
a year ago

My appointment was early and they were waiting for me. I like that my way was only two hours. I love that. Definitely I will be coming back and recommending you. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you had a great experience and appreciated the timely service. We look forward to welcoming you back soon and appreciate your recommendations! 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 32,536 reviews. 

When is Camelback Toyota open?

Camelback Toyota is open now. It will close at 8:00 p.m.