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Canadian Linen & Uniform Service Headquarters

1.5

About this business

Location details

20 Atomic Ave., Toronto, ON, M8Z 5L1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.515 reviews
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Gianluca P's profile image
Gianluca P 
a year ago

After numerous attempts to notify them I would not be renewing my contract, I finally got an email acknowledging this, they are still sending me invoices and products despite the fact I was told my account was closed. I’ve been told on at least 10 occasions over 4 months I would get call backs from their actual company and received none. They also spent 6 months over billing me and didn’t want to get around to fixing it until I got notices about my account potentially going to collections. Terrible service, **** ****** 

Tamara P's profile image
Tamara P 
a year ago

Terrible communication skills with management. My orders were always wrong and I canceled my order in mid 2023. I just received 2 bills recently 2024, no linen to leave or pick up (canceled last year) and I am having zero luck getting through to anyone!!! 

Jean M's profile image
Jean M 
a year ago

**** **** *** ******** ******* *** ***** **** **** ******** ********** ** lack of customer service. We are a small business and require linens for many of our procedures. Each week, we are missing towels, and or sheets. The driver never has any idea why or how to rectify. Constant phone calls to service to the point of utter frustration. No accountability and talks to customers in a ****and unprofessional manner. Would never recommend this company but am stuck in anther 5 year contract (that so conveniently rolled over for a... read more

Brendan M's profile image
Brendan M 
a year ago

This company has added charges to my business's invoice without my authorization or consent. They've increased the quantity of linens without authorization or consent. They have charged double the amount of cleaning chemicals that we have received on a regular basis. More often than not, our invoice is ***********billed. These persistent billing errors are happening even with my clear communication on a weekly basis that they cannot continue. Now I wish to discontinue service with this company, and they are claiming that I a... read more

Sasha S's profile image
Sasha S 
2 years ago

**** ******* ** ********. ** * ***** **** * ******** **** ****** * *****I have been complaining about the service for months to no avail. Our technicians have gotten the wrong uniforms weekly, the badges and names on the uniforms have been wrong for months. I cannot send them on service calls because they have a different company logo on their uniforms. I then sent in a request to cancel months ago to which the "manager" Darren S. finally reached out and told me I was NOT ALLOWED to because I have to give them time to rectif... read more

John C's profile image
John C 
2 years ago

***** ******** We are supposed to have 11 uniforms at least 5 a week. It has been years since I have got 5 in a week and most times not even pairs 1 shirt 2 pants or any combination . I complained and the guy said he would reset me so I have 11 and this week I got 1 set. I have never lost a set and never get the same back that I had put in the laundry the week before. Its every one at my company thats having issues. Apparently we have a contract and if we cancel our service we have to pay . I think we should let them take us... read more

Matthew D's profile image
Matthew D 
3 years ago

The linen service provided to our Ottawa, Ontario clinic has been substandard. Over a period of nine months, the clinic has received the full linen inventory only on two separate weeks. The remaining weeks have seen too many or too few linens delivered or even no linens delivered but always an invoice. The account manager consistently belittles and blames clinic staff when they contact him to resolve the issue. The account manager provides instructions to clinic staff to ensure accurate delivery which are followed however, t... read more

Laura T's profile image
Laura T 
3 years ago

The worst company I have ever dealt with. Suppose to get 150 towels and 10 aprons every week. Not one week has this order been filled properly. This week I got 30 towels and 20 aprons . No one will return my calls. T*** ******* *** *** ******* *** ******** ****** ** **** **** 

Josh V's profile image
Josh V 
3 years ago

I had a mediocre experience with service, but no longer need the service and I'm a trying to cancel. It's been 3 months, nothing but run-around. 

Frequently asked questions about Canadian Linen & Uniform Service Headquarters

How is Canadian Linen & Uniform Service Headquarters rated?

Canadian Linen & Uniform Service Headquarters has a 1.5 star rating with 15 reviews. 

When is Canadian Linen & Uniform Service Headquarters open?

Canadian Linen & Uniform Service Headquarters is closed now. It will open at 8:00 a.m.