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Canyon View Crossing
- Apartments
- Orem, UT
About this business
Location details
1460 S State St, Orem, UT, 84097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Terrible management The management at this complex is incredibly hard to work with. Both women in the office are extremely rude and never have seemed to care about any concerns we have had or reasoning with us and are arrogant when it comes to trying to have a conversation via phone or in person. Maintenance guys are the bomb and have always helped extremely quick with any issues in the apartment! Too expensive for what it is as well.
Please Avoid! Terrible Staff! Have lived here for over 2 years now and our experience has gone from 5 stars to 1-2 stars. The management has unfortunately become increasingly less friendly, there are unending construction related projects/noises going on all the time, new complaints in one form or another are frequently placed on tenants doors. If there is something to complain about, you better believe they will happily do so. The new valet team is a huge disappointment over complicating and changing up the rules regularly.... read more
Business response:
We are sad to hear you weren't satisfied here. We always detail out all contract related charges to avoid confusion. We are working with the valet trash service to improve quality.
Awful Management is terrible! Non-responsive! They charge you for valet trash service - $25.00 for nothing! They gave someone else my parking space and continued to expect me to pay for it. They claimed they didn't and expected me to talk to the person about it. 3 months later when I complained for the 4th time they came back and told me they had double assigned it but no offer for a refund! They have ridiculous penalties if they thing you are late and in general are more interested in taking your money than in making sure y... read more
Canyon View Crossing Makes My Blood Boil If you enjoy the following, you'll love Canyon View Crossing: • Having your packages from UPS stolen, and no security system. • Constantly being given incorrect information by management. • Being as confused as management is about the details of the property. • Providing management with documentation multiple times, because they lose it. • Being lied to by management. • Deciphering the worst grammar you've ever seen, if management ever emails you back. • A property owned by AMC Llc, w... read more
Business response:
Thank you for your post! We love to hear about our Residents' experiences. It is the goal of our community to provide exceptional customer service. Understanding our Residents' perspective helps us to achieve that goal . We understand you're frustrations and appreciate the updates in your post. We invite you to contact us directly at 801-669-5700 to further discuss your comments as well as solutions for your concerns. We look forward to speaking with you.
Frequently asked questions about Canyon View Crossing
How is Canyon View Crossing rated?
Canyon View Crossing has a 4 star rating with 409 reviews.
When is Canyon View Crossing open?
Canyon View Crossing is closed now. It will open tomorrow at 9:00 a.m.