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Capitol Carpet & Tile - Boca Raton
- Home Services
- Boca Raton, FL
About this business
About Capitol Carpet & Tile and Window Fashions GET TO KNOW YOUR BOYNTON BEACH AREA FLOORING EXPERTS Respect: The foundation of all Capitol Carpet & Tile relationships Loyalty: Our team aspires to make every customer a raving fan Continuous learning: Results in the most knowledgeable team in the industry Honesty: The cornerstone of our relationships Quality & timeliness: We strive to do the right things, at the right time Teamwork: By working together we naturally create raving fans
Location details
9825 Glades Rd, Boca Raton, FL, 33434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Recommended
I will start with the positive - the final product and installation of our wood floors is great! We love the look and the installation crew was professional and did a great job! However, the process of getting to this end result was frustrating. We ordered through Jacob in the Boca Raton location and when our original product came in defective and was already being installed, the installers brought it to our attention. When calling Jacob and us recognizing it was a manufacturer defect and no fault of his own, he was sti... read more
We needed help in selecting carpet quickly and we needed an installation while we were out of town. Anthony Venezia and the folks at Capitol Carpet were recommended by our realto,r and that recommendation turned out to be solid gold!
An estimator came to measure and look at our existing tile before we signed the contract. On installation day, surprise, we needed floor prep for an additional cost of $2100. I was later told the estimator really only measures the flooring. Poor business practice and customer service. My flooring looks great, but INSIST on having an INSTALLER review your home before you sign. Make sure you are getting a complete quote.
The customer service is awful. They are disrespectful and insulting. We are still having problems with the carpet on the stairs and when we called, we were told to calm down its not CANCER - ITS ONLY CARPET. First, my wife is a cancer survivor, so, that is insensitive. Second, as a business owner, if my staff felt like their work wasn't important they would no longer be on my staff. I am sure this will be taken down immediately, but, maybe the owner will take it seriously.
The customer service is awful. They are disrespectful and insulting. We are still having problems with the carpet on the stairs and when we called, we were told to calm down its not CANCER - ITS ONLY CARPET. First, my wife is a cancer survivor, so, that is insensitive. Second, as a business owner, if my staff felt like their work wasn't important they would no longer be on my staff. I am sure this will be taken down immediately, but, maybe the owner will take it seriously.
Frequently asked questions about Capitol Carpet & Tile - Boca Raton
How is Capitol Carpet & Tile - Boca Raton rated?
Capitol Carpet & Tile - Boca Raton has a 4.8 star rating with 385 reviews.
When is Capitol Carpet & Tile - Boca Raton open?
Capitol Carpet & Tile - Boca Raton is closed now. It will open tomorrow at 9:30 a.m.