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Carolina Furniture Concepts

4.7

About this business

Location details

100 Airport Road, Arden, NC, 28704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.75,082 reviews
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PAMELA AND LARRY C.'s profile image
PAMELA AND LARRY C. 
3 years ago

Had great experience with Ryan & Amy,but half of our recliner was Missing,box was opened thought it was left at store,but no! Ryan got the back reordered & was here within weeks! Amy knows her stuff & a wonderful lady, they're are great group to buy from al lot of products made in USA, that's definitely a positive note for future purchases as well! 

Business response:

Hi, Pamela. We are thrilled to learn that you had a positive experience with us! 

Jill S.'s profile image
Jill S. 
3 years ago

Sales person, Billy, was very helpful in making my purchase very affordable. 

Business response:

Hi, Jill. Your feedback is highly appreciated. Thank you for the review! 

VICTOR B.'s profile image
VICTOR B. 
3 years ago

Just great 

Business response:

Hi, Victor. Thank you so much for leaving us a stellar review! 

Anne B.'s profile image
Anne B. 
3 years ago

Wow! what a good experience. Amy was so good to me. Took plenty of time helping me make a decision on the type of chair and fabric. She showed me many different chairs all within the parameters I gave her. There were a lot. She was so patient. Then she turned me over to a gentleman (so sorry I can't recall his name) to check me out. He took the time to explain everything with me. Answered all my questions with care and knowledge. These are the second set of chairs I have purchased here. I would certainly recommend them. 

Business response:

Hi, Anne. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Cindy's profile image
Cindy 
3 years ago

Good customer service Joe was good 

Business response:

Hi, Cindy. We are thrilled to learn that you had a positive experience with us! 

JONATHAN S.'s profile image
JONATHAN S. 
3 years ago

Billy and the rest of the team and the owner were awesome helping me and my wife pick out the right furniture and help us negotiate with prices we thank you so much we feel like your family to us we are always in debt with you thank you so much . We will be back. 

Business response:

Hi, Jonathan. Thanks for taking the time to share your positive experience. We truly appreciate it! 

CIERRA L.'s profile image
CIERRA L. 
3 years ago

Debbie and Sushant are absolutely amazing at what they do. I have been to many furniture stores and never received the quality of care/service they provide. They are very professional and try to really connect with you and build a relationship. I will most definitely be back to buy my new bedroom set as well. I would give them 100 stars if it was possible. Best experience, and I will refer my friends and family! 

Business response:

Hi, Cierra. We appreciate the kind words and are glad we could provide you with a positive experience! 

KATHLEEN B.'s profile image
KATHLEEN B. 
3 years ago

Greeted at the front door. Debbie Walton listened to my requests and directed me to several items to choose from. She answered my questions with confidence and helped me select what I needed quickly. She was friendly and handled the transition efficiently and professionally. I would recommend to my friends. 

Business response:

Hi, Kathleen. Your feedback is highly appreciated. Thank you for the review! 

ANDREA R.'s profile image
ANDREA R. 
3 years ago

Great customer service 

Business response:

Hi, Andrea. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Carolina Furniture Concepts

How is Carolina Furniture Concepts rated?

Carolina Furniture Concepts has a 4.7 star rating with 5,082 reviews. 

When is Carolina Furniture Concepts open?

Carolina Furniture Concepts is open now. It will close at 6:00 p.m.