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Oxhey Lane, Carpenders Park, Watford, WD19 5RJ, United Kingdom
Get directionsMy mother was in Carpenders Park Care Home for 2 weeks as respite, and I cannot praise all the staff enough. They are so caring and helpful, and nothing is too much trouble for them. My mum was nervous about going in but has thoroughly embraced and even enjoyed the experience, especially the activities. I cannot thank you all enough. I'm sure we will be back soon!
Business response:
Thank you for taking the time to leave a review for Carpenders Park. It was our pleasure to care for your mother during her respite stay with us, we look forward to welcoming you back very soon!
My mum has been a resident for 1 year, her needs are challenging and management & staff have been absolutely wonderful, caring & attentive in providing a safe, comfortable & pleasant home. Nothing is too much trouble & I always feel I can talk to them if I have any concerns or just a chat. Thank you.
Business response:
Thank you so much for your kind review. We're truly grateful for your trust and are glad to hear that your mum feels safe and comfortable with us. Our team is always here to support both residents and families, and your feedback means a lot.
The team at Carpenders Park are amazing! They are always smiling and are engaging and welcoming with both residents and visitors. They make a terrific effort with the activities and the facilities are well thought out and maintained. My mum is very happy and well looked after which is exactly what we wanted.
Business response:
Thank you so much for your kind review and we are so pleased things are going well. The team will be thrilled to see how happy you are as a family.
Overall, an amazing care home. All of the staff go above and beyond with the care and compassion shown to residents. I have found all of the staff to be very approachable - nothing is too much trouble. This is a wonderfully clean home and the facilities and programmes of events are plentiful and varied. I love how the residents can personalise their bedrooms with their own treasures and memories.
Business response:
Thank you so very much for your lovely review. Our team work incredibly hard and your kind words will mean the world to them all.
Well the team have done it again! Our son wanted to celebrate his engagement with his beloved Nan. We booked the small dining room for lunch as he didn't want his Nan to miss out and wanted it to be special to make memories. We were greeted by a particular member of staff who was attentive throughout but also gave us space as a family to celebrate. The food was fresh and delicious and plentiful, big shout out to the catering team. It was lovely to have a small intimate celebration but what was also nice was that residents an... read more
Business response:
Its such a pleasure for us to support the whole family of our ladies and gentleman that reside with us and your lovely feedback will be shared with our amazing team. Thank you again.
Dad came in to Country Court, Carpenters Park, as an emergancy, we rang up on the Thursday had the assessment with the Manager who made the family very relaxed at a stressful time, and brought him in on the Friday. He has been there for 6 weeks and getting used to his soroundings. The Home and staff are like one big family nothing is too much trouble when it comes to care and answering family questions someone is always on hand to talk to, the residents have a button chain round there neck for any sort of help in my father's... read more
Business response:
Thank you so much for your lovely review of our superb team. We are so glad things are going well for your dad and of course you as a family. Communication between us all is key to ensuring we offer the best support we can to you all.
We moved mum from a care home we weren't happy with to Carpenders Park at the beginning of May. She has settled in so well and is so much happier than before. The team there have been brilliant understanding her needs so quickly and engaging her in so many activities.
Business response:
Thank you so much for your kind review of Carpenders Park Care Home. We're delighted to hear that your mum has settled in well with us and is happier in our care.
The staff appear to really care for my father and nothing is too much for them. He has recently been quite verbally abusive to them but they shrug it off and just do their job in caring for him. I know he is getting the best care possible.
Business response:
Thank you so much for your lovely review. Our team are indeed incredible and we all appreciate everything they do.
My dad is a resident of the home and is receiving very good care from the friendly staff at the carpenters park care home. They have all made our family welcome every time we visit and been helping and understanding in this difficult time of looking after my dad.
Business response:
Thank you for your lovely review. Our door is always open.
Carpenders Park Care Home has a 4.8 star rating with 25 reviews.
Carpenders Park Care Home is open now. It is open 24/7.