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Cassells Animal Hospital

4.7

About this business

Location details

1070 Cassells St, North Bay, ON, P1B 4A9, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Tue8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m.
Fri8:30 a.m. to 12:00 p.m. 12:30 p.m. to 4:00 p.m.
SatClosed
SunClosed
4.7598 reviews
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Gisele Desbins's profile image
Gisele Desbins 
recommend  Recommended
2 months ago

They are very good and kind 

Business response:

Hi, Gisele! We are so glad we met your expectations!🥰 

Kari McGrath Bourcier's profile image
Kari McGrath Bourcier 
recommend  Recommended
3 months ago

Lovely staff who addressed our concerns quickly. Very compassionate and understanding. We are so glad that our girl is receiving such good care. 

Business response:

Kari, we are so happy to hear that. We truly want the best for you and your girl, it means so much to know that came across :) 

Jeremy Steinman's profile image
Jeremy Steinman 
recommend  Recommended
3 months ago

The front desk staff are absolutely perfect! Friendly... courteous...helpful. Dr Eckensviller is absolutely the best. Pleasure to deal with... knowledge...great with my dog and has her best interest at heart! I lucked out with this clinic! 

Business response:

Your review is appreciated! We're so happy to hear about your positive experience with our front desk staff and Dr. Eckensviller. Thank you for sharing your feedback! 

Debbie Lundy Orton's profile image
Debbie Lundy Orton 
recommend  Recommended
5 months ago

They are so caring. from the moment you walk through the doors , I was made to feel at ease and that I could ask anything,. all my questions were asked. I am so glad that I was finally able to get my dog into them. I know they will take care of him. 

Business response:

We greatly appreciate your kind words and are glad to hear that you felt at ease with us. Thank you for choosing Cassells Animal Hospital for Smokey's care. 

Gin Mclean's profile image
Gin Mclean 
recommend  Recommended
5 months ago

Been with Cassells since 2012! Love them and have recommended them to everyone I know with pets. I have never had concerns or problems and have always felt complete trust in their services and care. 

Business response:

Thank you for taking the time to provide feedback, Ginette. We greatly appreciate your loyalty and trust in our services at Cassells Animal Hospital. 

Abby Latour's profile image
Abby Latour 
recommend  Recommended
5 months ago

They are all very nice even when my Boxer is being a puppy (bad and pulling). 

Business response:

Thank you so much for your kind words! We know how much energy those Boxers have, and we love Moose's big personality😊 We’re so glad you feel welcomed here! it’s always a pleasure seeing you both!! 🐾💛 

Cora-lee Bissonnette's profile image
Cora-lee Bissonnette 
recommend  Recommended
6 months ago

Every visit is always a warm and welcoming experience! All the staff here are so great and friendly, you’re always greeted with a smile and they treat our fur babies as if they were their own. Our dogs love going to the vet as they always make it a great experience for them and show them so much love! Staff here always take the extra time to explain and make sure your pets are getting the best care possible. It’s important to have full faith and trust when it comes to our pets health & safety and they have ours. It warms my ... read more

Business response:

We’re so thrilled to hear that you and your pups feel welcomed and cared for during every visit! Our team truly loves getting to know each pet and their unique personalities, and it means a lot that you notice the little details we remember. Building trust and making each visit a positive experience is what we strive for, so your kind words mean the world to us. We look forward to many more happy visits with you and your furry fam! 💙🐾 

Ashlee Dawn's profile image
Ashlee Dawn 
recommend  Recommended
6 months ago

hands down an incredible office. All of the staff are warm and welcoming. You can tell they love their jobs (as evidenced by them greeting all the animals, offering treats and scritches to the animals that are willing to receive them.) I've primarily had Dr Eckensviller and she's such an incredible human being. She is so amazing with my animals, loves them up and talks to them, answers all my questions. Even though she sees all kinds of animals she remembers little details from previous visits. Dr Laferriere, on the couple o... read more

Business response:

We genuinely admire your kind words about our team and services. Thank you for choosing Cassells Animal Hospital for your furry friends. 

Fred Mills's profile image
Fred Mills 
recommend  Recommended
7 months ago

We have been using their services since 2012. 

Business response:

Thank you for sharing your positive experience with Cassells Animal Hospital since 2012. We sincerely value your continued trust in our services. 

Frequently asked questions about Cassells Animal Hospital

How is Cassells Animal Hospital rated?

Cassells Animal Hospital has a 4.7 star rating with 598 reviews. 

When is Cassells Animal Hospital open?

Cassells Animal Hospital is closed now. It will open on Monday at 8:00 a.m.