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Catalina Pet Hospital
- Veterinarians
- Tucson, AZ
About this business
Location details
3925 E Fort Lowell Road, Suite 107, Ste 107, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Wanted to let you know my dog is dead! Thank so much for thinking it wasn’t necessary to see her and also canceling her appointment when I requested for her records to try to find a place that would want to help her and see her sooner and is compassionate about animals! I will share my story With everyone. And I hope when someone is asking for help next time you will think twice before saying it’s not necessary to see their dog!
Business response:
Nicole, we are truly sorry for your loss. We know how difficult it is to say goodbye to a furry family member. We have reviewed our records and when you called to make the follow-up appointment, we advised that we needed the bloodwork from the emergency vet prior to your appointment. We did schedule you for an appointment on 3/11. However, you called on 3/10 and requested your pet's records, which we emailed over to you. We understand that it was a very stressful time for you but we have a zero tolerance policy for any inapp... read more
Dr. Maus and the staff are professional, knowledgeable and very friendly. Dr. Maus has years of experience with the Great Pyrenees breed which is a potential life saving knowledge if they are going under anesthesia. I highly recommend this veterinary clinic
Worst place EVER drs don't care. Misdiagnose and over charge. Go to broadway animal pet clinic on broadway and plumber and see dr Paula mueller for impeccable care. I've been a customer of Catalina pet hospital for 35 years since before my x husband designed the ft Lowell clinic. I'll NEVER EVER go back.
Business response:
Thank you for this review, Jane. Our main goal is to provide exceptional veterinary care and excellent customer service, which is why we aim to provide our clients with a variety of options when it comes to their pet’s care. We apologize that you did not find this to be the case, especially with you being a loyal customer for the past 35 years. If there was a specific incident that has recently caused you to feel this way, we would appreciate the opportunity to discuss it with you so that we can work on making any necessary ... read more
Frequently asked questions about Catalina Pet Hospital
How is Catalina Pet Hospital rated?
Catalina Pet Hospital has a 4.7 star rating with 916 reviews.
When is Catalina Pet Hospital open?
Catalina Pet Hospital is open now. It will close at 6:00 p.m.