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18707 East Studebaker Road, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
0 Star : My Experience Completion of car took almost 2 months, a month longer than estimated due to an oversight in paperwork. Communication during the process was terrible. I'd call to check the status of my car and would often be told I'd get a call back but wouldn't. If I did get a call back, they would give me inaccurate dates for completion. I finally received my car (2 days after it was ready due to bad communication again) and I noticed there was reverb on the fixed passenger door that was not on the untouched door. T... read more
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 0.5 Star : Customer Service Hatch back doors not working since I took it in. Also missing trim in trunk. Took it back to rectify this a few days later. Then told last week ti would here back from them. Called on Tuesday . They said to come in and have this taken care of. Went yesterday and story changed. Before they were ordering the new one and get rental. Now go home and we will look for the trim and talk to your insurance. They should have doome this before instead ... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend this was one of the most unprofessional businesses I've ever dealt with in my life..... you wasted my time and money. I will never recommend your service to anyone. 0.5 Star : Repair Quality Was told job was going to take 4 days..... you guys almost had my car for 3 weeks... 0.5 Star : Customer Service had to call in myself to give myself updates on my car because the staff failed to call me multiple times to let me know what's going on with my car. 0.5 Star : Returned Clean
1.5 Star : Likely to Recommend 4.5 Star : Repair Quality 2.5 Star : Customer Service 5 Star : Returned Clean
1 Star : Likely to Recommend 1.5 Star : Repair Quality 1.5 Star : Customer Service Service is painfully slow. 1.5 Star : Returned Clean
0.5 Star : Likely to Recommend 2 Star : Repair Quality 0.5 Star : Customer Service 4 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality going on 4 weeks and they haven't finished the repairs yet 0.5 Star : Customer Service
2 Star : Likely to Recommend 3.5 Star : Repair Quality 3.5 Star : Customer Service 5 Star : Returned Clean
Cerritos Nissan of Los Angeles has a 4.4 star rating with 8,804 reviews.
Cerritos Nissan of Los Angeles is closed now. It will open at 7:00 a.m.