This profile has been claimed by the business owner or representative.
Cerritos Nissan Service
- Auto Repair
- Cerritos, CA
About this business
Cerritos Nissan, located in the heart of Cerritos Auto Square, is your premier destination for certified Nissan service in L.A. County. Proudly serving cities like Cerritos, Anaheim, and Long Beach, our service center is staffed by manufacturer-certified technicians who deliver expert maintenance tailored to your Nissan. From oil changes and tire rotations to brake and transmission services, we use only genuine OEM parts to ensure the highest quality and reliability for your vehicle. Experience unparalleled customer care and... read more
Location details
18707 E. Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had the unfortunate pleasure of dealing with the most incompetent employees named.. The guy was a walking moron in regards to schedule appointments, providing service information.
It was horrible! They left a burnt/burn mark on my seat and they dont want to fix it. Its like a circle on the drivers seat. I have been calling, sending emails, and spoke with managers but they dont want to fix it. I went in for a battery change and for a fusil and I ended up getting a burn in my seat!
I ask for oil change and tire rotation and they didn't rotate my tires. I have a problem with one of my tires and after my service it showed that the same tire in the same position still had that problem. If they had rotated the tires the problem tire would have switched sides when it didn't indicating that they did no rotate my tires despite charging me for tire rotation. I even wonder if they changed my oil.
Poor performance by department staff
Check in my Nissan to have it checked out but they wanted to charge me 250+ fee even though it was under extended warranty they would still charge me so I called the warranty people and they told me to withdraw it from Nissan because it shouldnt be charge or I shouldnt be charge..
Yaya was very easy to work with. The staff is friendly I was going to give 5 stars with the entire experience... But I asked them to only run my credit through 1 lender knowing I have excellent credit and would be approved no doubt. They agreed but unfortunately lied and ran my credit with 4 different lenders causing me to receive 4 hard inquiries. The worst thing a dealer can do is be untruthful or misleading and they did both.
I went to have the Kahu LoJack installed, took 2 hours then the key was given to me. When I got home realized it was not installed at all. Not happy with Nissan at all. I have to redo the whole thing again. After this redo I will NEVER go back there
I went to dealer because battery wasn't working and when I left the dealer I notice passenger window wasn't working days later i got the engine light on ... I had to lose a day at work to be able to take the car back at the dealership and rixi one of the workers there told me the mechanic forgot to clear all the errors from car the car still it working 100% when I hit the pedal to move the car it sounds is forced to move I'll be taking the car again to check what is going on
The service was okay disappointed that the service took over 5 hours.
Frequently asked questions about Cerritos Nissan Service
How is Cerritos Nissan Service rated?
Cerritos Nissan Service has a 4.2 star rating with 749 reviews.
When is Cerritos Nissan Service open?
Cerritos Nissan Service is open now. It will close at 5:00 p.m.