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At Certainty, our mission is to treat every home loan as our own, and simplify the process through expertise, transparency, and personal attention. You will never be just a number when you work with us. Certainty has been helping homebuyers for over 20 years, with a focus on making homeownership a reality by putting people first and investing in the right technology. Our core belief is that our Certainty family is our #1 asset. We never want to lose sight of the importance of our team members or of our core values: integri... read more
1300 Bay Area Blvd, #B110, Houston, TX, 77058, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have closed on roughly 6 homes in the past and at no time did I find the process easier and taken care of with as much detail as I did with Tom Brown. It was carried out without any stress and the process was truly enjoyable...great customer experience!!!
Tom offers high quality service in terms of response in time manner; Great finance/loan/ tax knowledge; presence at closing and so on. He offered me reasonable interest rate. With his patience and knowledge, I feel comfortable through out my loan process. And I would choose him even if his rate is a bit higher than other entities.
Mr. Tom was an amazing help. He provided all the information necessary and answered all the questions I had. Great communication and very professional.
From beginning to end Tom treated us with respect, as if we were family. I can't imagine a better experience. Tom held with us from the start, carefully explaining every detail. Our realtor recommended Tom and he exceeded our expectations!
Tom made the lending process easy. We sat down and discussed how everything would work in advance. Once I started looking for a house he responded quickly to my requests and that allowed everything to go smoothly. Tom's experience was very nice to have for a first time buyer and I am very glad my co-worker recommended him.
Working with Tom was the best decision we could have made in purchasing our first home. He was prompt in his response, knowledgeable, and always available for questions. Even our title company at closing expressed how much they love working with him since he makes the process so easy for everyone involved.
Tom came highly recommended to me and did not disappoint! I found him extremely easy to work with, flexible and timely! Of all the homes that I’ve purchased this was by far the smoothest transaction despite a unique situation that could have presented challenges if not managed properly.
Tom made it so easy to close on our first home! He was able to answer any questions we had and had knowledge on different grants we qualified for. Would use him again on a new home or refinance.
Tom has helped me several times through the years— he helped me refinance a previous home, helped me run the numbers when I was looking to buy a home, and then helped me two years later when I sold my home and purchase a new one. I will most definitely use him again next time I sell/buy. I have nothing but great things to say about Tom and the rest of the staff!
Certainty Home Lending - Tom Brown has a 5 star rating with 12 reviews.
Certainty Home Lending - Tom Brown is closed now. It will open on Friday at 9:00 a.m.
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