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Chaix Cole

4.7

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7186 reviews
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Joshua P.'s profile image
Joshua P. 
3 months ago

Thank you for your patience and all of your help.  

Business response:

Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Krystine O.'s profile image
Krystine O. 
6 months ago

I’m amazed with the service and efficiency with my loan officer from application to closing 😁.  

Business response:

Hi Krystine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tommy M.'s profile image
Tommy M. 
6 months ago

Everyone was quick, cordial and friendly, helpful and on point with any updates. 

Business response:

Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

German H.'s profile image
German H. 
6 months ago

Perfect team  

Business response:

Thank you for taking the time to share your experience with us, German. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barbara O.'s profile image
Barbara O. 
6 months ago

Expeditious experience! 

Business response:

Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David M.'s profile image
David M. 
6 months ago

Andrew Shepherd was amazing and made me feel confident in everything i was doing. It was because of him why i decided to go through with this refi.  

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eric R.'s profile image
Eric R. 
6 months ago

The only issue was computer generated requests to complete items already completed. It was handled by Chaix Cole very well. She explained how it happens and badically kept an open line of communication to keep me informed. That was a great help. 

Business response:

Hi Eric - Your feedback is greatly appreciated. Thank you for the review. 

Kenneth B.'s profile image
Kenneth B. 
7 months ago

The whole team made the process simple and straightforward. Thank you  

Business response:

Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Edward R.'s profile image
Edward R. 
7 months ago

Awesome, thoughtful, attention to detail, caring. You, your staff and coworkers have become part of my family. A very good feeling. Your approach made me feel human rather than a number. An amazing experience. All of you are a keeper. Well done. 

Business response:

Hi Edward - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michelle N.'s profile image
Michelle N. 
7 months ago

This was the easiest and most informative transaction I have ever had. I used to do title work and closings and this was by far the most organized experience I have dealt with. Thank you all of you.  

Business response:

Thank you for taking the time to share your experience with us, Michelle. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about Chaix Cole

How is Chaix Cole rated?

Chaix Cole has a 4.7 star rating with 186 reviews. 

When is Chaix Cole open?

Chaix Cole is open now. It will close at 6:00 p.m.