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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thank you for your patience and all of your help.
Business response:
Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I’m amazed with the service and efficiency with my loan officer from application to closing 😁.
Business response:
Hi Krystine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was quick, cordial and friendly, helpful and on point with any updates.
Business response:
Hi Tommy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Perfect team
Business response:
Thank you for taking the time to share your experience with us, German. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Expeditious experience!
Business response:
Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Andrew Shepherd was amazing and made me feel confident in everything i was doing. It was because of him why i decided to go through with this refi.
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only issue was computer generated requests to complete items already completed. It was handled by Chaix Cole very well. She explained how it happens and badically kept an open line of communication to keep me informed. That was a great help.
Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
The whole team made the process simple and straightforward. Thank you
Business response:
Hi Kenneth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Awesome, thoughtful, attention to detail, caring. You, your staff and coworkers have become part of my family. A very good feeling. Your approach made me feel human rather than a number. An amazing experience. All of you are a keeper. Well done.
Business response:
Hi Edward - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
This was the easiest and most informative transaction I have ever had. I used to do title work and closings and this was by far the most organized experience I have dealt with. Thank you all of you.
Business response:
Thank you for taking the time to share your experience with us, Michelle. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Chaix Cole has a 4.7 star rating with 186 reviews.
Chaix Cole is open now. It will close at 6:00 p.m.