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Chaix Cole

4.7

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7186 reviews
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John C.'s profile image
John C. 
a week ago

All went well and as planned. 

Business response:

Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nelson S.'s profile image
Nelson S. 
a week ago

The communication was awesome anytime I had a question it got answered in a timely manner. Closing on loans can be very stressful at times but PennyMac took care of me I couldn’t be any happier with the service they offer.  

Business response:

Hi Nelson - Your feedback is greatly appreciated. Thank you for the review. 

Carl S.'s profile image
Carl S. 
a week ago

Great Austin Crusius team!!!!! 

Business response:

Hi Carl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

James M.'s profile image
James M. 
a week ago

N/A 

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Randy T.'s profile image
Randy T. 
2 weeks ago

Everyone kept me in the loop; there were no surprises and they answered my questions with great clarity  

Business response:

Thank you for taking the time to share your experience with us, Randy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ryan E.'s profile image
Ryan E. 
2 weeks ago

Service was quick, efficient, and very helpful. Everything went smoothly from start to finish. 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kiersten D.'s profile image
Kiersten D. 
a month ago

I will be forever thankful for Ms. Cole. She was an Earth angel and I truly don’t know how I would’ve gotten through this whole process. She gave me a solid foundation, gave me hope, and gave me support that only someone else in the same shoes could. 

Business response:

Thank you for the positive review, Kiersten! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Diane R.'s profile image
Diane R. 
a month ago

Austin Crusius, Chaix Cole, & their teams were highly attentive & just overall amazing. They were always available to answer questions (of which we had many) & provide most up-to-date information. We GREATLY appreciate their guidance thru this proces 

Business response:

Hi Diane - Your feedback is greatly appreciated. Thank you for the review. 

Diane W.'s profile image
Diane W. 
a month ago

Chaix, was one of the best people to take you through your loan process. She is a very professional person. You need more people like Chiax. 

Business response:

Hi Diane - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about Chaix Cole

How is Chaix Cole rated?

Chaix Cole has a 4.7 star rating with 186 reviews. 

When is Chaix Cole open?

Chaix Cole is open now. It will close at 6:00 p.m.