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Chaix Cole

4.7

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7186 reviews
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Joshua P.'s profile image
Joshua P. 
3 months ago

Thank you for your patience and all of your help.  

Business response:

Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Diana L.'s profile image
Diana L. 
8 months ago

Communication was great, service was quick, explanations were thorough 

Business response:

Hi Diana - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Holly L.'s profile image
Holly L. 
8 months ago

We had the best experience! Lee was fantastic and the entire team did a great job. Thanks to all! 

Business response:

Thank you for the positive review, Holly! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Karen L.'s profile image
Karen L. 
8 months ago

Chaix and Terry were the best! This was a longer process than we anticipated and they were wonderful the whole way through. I can’t say enough good things about them, thank you both! 

Business response:

Hi Karen - Your feedback is greatly appreciated. Thank you for the review. 

Joan Q.'s profile image
Joan Q. 
8 months ago

I am so thankful for the service provided by the pennymac team for a great job with my loan servicing from beginning to end Great Job and to Mr Braheem Crews for his help, knowledge, and patience with getting my loan done Thank You God Bless You  

Business response:

Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lisa W.'s profile image
Lisa W. 
9 months ago

None 

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael C.'s profile image
Michael C. 
9 months ago

Awesome 👏  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Daryl D.'s profile image
Daryl D. 
9 months ago

We did have a problem with ServiceLink provided notary. She missed a required signature and additional form. We were not notified until the date of funding items were missing. Funding delayed by 5 days. 

Business response:

Hi Daryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Barbara T.'s profile image
Barbara T. 
9 months ago

Easy process and the staff is responsive.  

Business response:

Hi Barbara - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Charles L.'s profile image
Charles L. 
10 months ago

Everything was great  

Business response:

Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about Chaix Cole

How is Chaix Cole rated?

Chaix Cole has a 4.7 star rating with 186 reviews. 

When is Chaix Cole open?

Chaix Cole is open now. It will close at 6:00 p.m.