This profile has been claimed by the business owner or representative.
2600 Point Mallard Pkwy, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Great communication with every step of the process. Gave advice when asked.
Business response:
James, thank you for the stellar review! I'm thrilled to hear you found the communication throughout your process to be great. It's always my aim to provide clear, helpful advice whenever it's needed. Looking forward to working with you again should you need anything else. Thanks for choosing Mutual of Omaha Mortgage! - Chandler Livingston
Verified by Mutual of Omaha Mortgage
Our loan officer Chandler was very communicative, and was always available for questions.
Business response:
I'm really happy to hear about your positive experience, Christopher. Clear communication is always a top priority and I'm glad this was reflected in your interactions with me. Thank you for taking the time to leave a review and for choosing Mutual of Omaha Mortgage. If you have any other questions in the future, don't hesitate to reach out. - Chandler Livingston
Verified by Mutual of Omaha Mortgage
Chandler was always quick to answer my call or text when I had questions.
Business response:
Really appreciate your positive feedback, Rodney. It's great to know that you found our communication to be quick and efficient. Ensuring our clients feel supported every step of the way is a priority here at Mutual of Omaha Mortgage. Your 5-star rating means a lot to me. Thank you for choosing our service, and don't hesitate to reach out if you have any more questions.
Verified by Mutual of Omaha Mortgage
Great overall
Business response:
Hey Bryan, it's Chandler Livingston here. Thrilled to see that you had a great overall experience with Mutual of Omaha Mortgage. Your 5-star rating means a lot! Let me know if there's anything else I can assist you with in the future. Cheers!
Verified by Mutual of Omaha Mortgage
Chandler did not bombard me with constant phone calls throughout my work day. He took the time to text and always made sure it was a good time to call rather than randomly calling. He answered all my inquiries in a timely manner and never made me feel uneducated. Great Job Chandler!!!
Business response:
Hey Sheila, thanks for the fantastic review! I'm thrilled to know that my communication style worked well for you. It's always my goal to be as respectful and considerate of your time as possible. I'm glad I could assist you without making you feel overwhelmed or uneducated - that's the last thing I want for my clients. Your feedback is much appreciated and will help me serve future clients better. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
The process was fairly quick and painless.
Business response:
I'm thrilled to hear that you found the process efficient and straightforward, Charles. It's always my aim to make things as easy as possible for my clients. Thank you for your kind words and the fantastic 5-star rating. If you need anything in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Just the excellent customer service and everything went pretty much smoothly
Business response:
I'm thrilled to hear that you had a smooth experience and appreciated our customer service, Joy. Your feedback means a lot to me and the entire Mutual of Omaha Mortgage team. If you need any further assistance, don't hesitate to reach out. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
His response to my concerns. His timely responses.
Business response:
I appreciate your feedback, Kenneth. Ensuring timely responses and addressing concerns effectively is a key part of my approach to offering the best service at Mutual of Omaha Mortgage. Your rating of 4.16 out of 5 stars is a testament to that commitment. Thank you for taking the time to share your experience with me. I'll strive to continue providing top-notch service in the future.
Verified by Mutual of Omaha Mortgage
Chandler is very good at conveying information and very good at his job. He made this whole experience very easy.
Business response:
Hi Wade, I'm absolutely thrilled to hear you had such a positive experience! Your feedback is incredibly important to us at Mutual of Omaha Mortgage. It's wonderful to know that you found the process easy and the information clear. It's my goal to make things as smooth as possible for our clients. Thank you for taking the time to leave this review and for assigning a 5-star rating. It was a pleasure working with you.
Chandler Livingston of Mutual of Omaha Mortgage has a 4.8 star rating with 141 reviews.
Chandler Livingston of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.