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A family owned and operated dealership, Chaparral Buick GMC has been serving the Tri-Cities of Johnson City, Bristol and Kingsport, Tennessee for 25 years as the Heart of the Motor Mile. Chaparral is the only full-service repair shop on the Motor Mile with a service center, parts department, detail building and a full-service body and paint repair shop on the premises.
3514 Bristol Hwy, Johnson City, TN, 37601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Had to return vehicle back for alignment problems. Was fixed second go around
Service was good and service personnel was very good
very very good as always!!
Very pleased with service. Customer service representative was friendly, knowledgeable and professional. Provided transportation home and back. Vehicle rides and runs well after service.
The service on my vehicle was done in very timely fashion and was well pleased
Guys were able to squeeze me in for an oil change. No fuss just great customer service.
It was great I keep asking about recall but GM doesn't know how to manufacture parts to fix it with but they to sell these vehicles this recall has been out for quite a while. The service was great they always are?
Great job fixing brake problems in the rear of the truck. They did a complete replacement. They changed the calipers, lines, rotors and brakes. Did an ok job on the HVAC/R but still have antifreeze leaking all over my driveway and the smell of antifreeze in the cabin of my truck. Pretty sure all the clamps and hoses needed to be replaced before they even should've listed it.
The service was fine, but they didn't honor their advertised special price.
Chaparral Buick GMC has a 4.8 star rating with 1,204 reviews.
Chaparral Buick GMC is closed now. It will open at 9:00 a.m.