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Chaparral Buick GMC
- Car Dealers
- Johnson City, TN
About this business
A family owned and operated dealership, Chaparral Buick GMC has been serving the Tri-Cities of Johnson City, Bristol and Kingsport, Tennessee for 25 years as the Heart of the Motor Mile. Chaparral is the only full-service repair shop on the Motor Mile with a service center, parts department, detail building and a full-service body and paint repair shop on the premises.
Location details
3514 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great courteous and knowledgeable service department
Timely service.In and out without excessive wait time.Mr.Hazelwood addressed all of my concerns with my vehicle.
All the people in the service department was nice, and our salesman was the best we have ever worked with. His name was. Quentin Cloud
Professional and caring service during the pandemic of covid
Service advisor set up appointment promptly. He was super nice and professional for my first visit to service department. Diagnosed and fixed issue expeditiously. Service advisor explained the issue thoroughly along with the fix. The issue was that a braking sensor was coding due because when truck stopped and was placed in park the sensor was telling the parking brake to engage. The technician downloaded a software update to the parking system and sensors, which fixed the issue completely.
Very friendly and informative. Straight up about pricing.
Very pleasant. Workers had masks and gloves which I was very pleased to see. I am happy with the service.
The service part of the. visit went as expected, the after service was not I had stated that I wanted a full service vehicle wash it was a lousy job 2nd time they did not wash the roof. Perhaps the service advisor misunderstood but they should have done the roof I had to leave for a DR appt no time.to complain
The service of the oil change was good. However they tried to sell me a 250 dollar brake job that was. I thing more than a caliper had seized up.
Frequently asked questions about Chaparral Buick GMC
How is Chaparral Buick GMC rated?
Chaparral Buick GMC has a 4.8 star rating with 1,204 reviews.
When is Chaparral Buick GMC open?
Chaparral Buick GMC is open now. It will close at 7:00 p.m.