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8220 Snowden River Pkwy, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Before visiting Charter, I thought it was terrible to send a loved one to any assisted living place. Visit a few. People are drugged up, sitting stationary for hours, waiting to die. Then I visited Charter. They had a guy playing live music, engaging an audience of residents. They residents were actively engaged, smiling, tapping to the music, singing, etc. After a few spontaneous visits (to be sure the first wasn't a fluke), my family realized that sending our loved-one to charter might actually breathe new life into her. T... read more
I would highly recommend Charter Senior Living of Columbia. The transition of my loved one from another state had the expected complications but the staff at Charter went out of their way to make the transition as smooth as could be hoped for. After my friend's admission, the staff showed a flexibility in finding the most appropriate way to deal with his dementia and his bilateral lower extremity paralysis. I have found the nursing staff interested in doing what is best regarding incontinence issues and nutritional support. ... read more
Business response:
Hi, thank you for sharing your positive experience!
I keep getting texts about housekeeping but when I visit his room floor is sticky and there is trash in the floor. Nothing major but not enough to give 5. The rooms/amenities are comparable to the rest and are great. The non privacy fenced grounds nice big area to walk and can see through outside of fence.
Overall a good experience. While a bit expensive it's mostly in line with similar communities in the immediate area. It is nice that's it all memory care and has easy access to outside areas. The food service has improved lately with the hiring of a new head chef.
Business response:
Hello, thank you for sharing your positive experience! Thank you again for the great review!
My mother is currently a resident here, and overall it is a great facility. The people at all levels from the management to the floor nurses all seem to care and treat the residents with respect. Several of the nurses go out of their way to say hello to my mom when they start their shifts, and ask her how she is doing. The food is decent, and they have activities to keep people entertained. They also do field trips for the residents. There are a few minor issues I have noticed. Sometimes the person who helps my mom get ready... read more
Business response:
Thank you so much for your feedback! We hope you have a great day!
This is the best community and best care of the residents. The staff was phenomenal. The staff's willingness to make things happen to satisfy the wishes of myself and my wife was outstanding. The communication was exception during the stay here.
Business response:
We're glad to see you enjoyed your stay with us Stan. Thanks for sharing your feedback on the team and the phenomenal care they provided for you and your wife. It was especially nice to read how they went above and beyond to make sure you had a wonderful stay. Hope we see you in the future!
This community is great at communicating with the families. They seem to take great pride in treating your family member with respect. They truly seem to love the residents. The activities will have musician come play, parties, food, themes to help connect people within the community. I feel like they are opened to talk to you and they aren't hiding anything.
Our mother had previously been in a bad situation, but she's doing well here, so my perception might be skewed. They people are friendly and they seem to care about their residents.
I would give their food a four. My concern was that when I toured it seemed like they made it sound that they would place my loved one with other men and with those that were experiencing a comparable level of Alzheimer's. However they are set up more in a general population sort of arrangement. This means that the more severe residents are mixed in with the more functional ones, and I don't think my loved one was ready for that quite yet. It would be nice if they were more up front with that. I did like the flexibility, and... read more
Charter Senior Living of Columbia has a 4.8 star rating with 83 reviews.
Charter Senior Living of Columbia is open now. It will close tomorrow at 12:00 a.m.