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Charter Senior Living of Danvers
- Assisted Living Facilities
- Danvers, MA
About this business
Location details
220 Conant St, Danvers, MA, 01923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In my 50’s Wanted to cry when I walked into my mothers apartment today. Food all over the floor - all over her - was clearly from day before as her breakfast was sitting untouched at 1130 in the morning. So not only was she not cleaned up for the night it was obvious to me she had not been taken to bathroom since day before or even longer. Not sure why I bother to ask staff when she was washed or taken to bathroom as their response is always ‘she refused’. My mother has dementia. She is frightened when staff come in and star... read more
Nurses on memory care unit the most uncaring - insensitive - no regard for dignity and needs of the most vulnerable human beings ..... our parents. No compassion whatsoever. They are disgrace to nursing profession. Nursing assistants are not any better. Observed one of them barge into a resident room - slam door behind her and tell this elderly woman - ‘your getting ready for bed now’’. What happened to resident choice - rights- individualized plans of care. So much for resident rights they display on walls. I listen to one ... read more
Business response:
Thank you for taking the time to write a review. Please know that the quality of service you describe is not typical of this community and does not represent our values or expectations as a company. I can assure you that the General Manager would want to know immediately if this type of experience ever occurred or was witnessed. He, and his entire team, are dedicated to treating residents with dignity and respect. If someone on the team falls short, he would want to take care of it right away. In the future, if you are witne... read more
Walked in to find my mother naked sitting on toilet with a male nursing assistant standing there doing nothing. No consideration for her privacy and or dignity This is commonplace and has been brought to management attention with no changes. The place is filthy. Walked on unit one day to find every patient sitting in living room with a Spanish tv station while all the staff watched a soccer game. Again commonplace and never addressed by incompetent uncaring management. Stay away - did you parent work hard their entire life t... read more
Very disappointed in the lack of professionalism of this facility. After being assured that this was the right place for our parent they refused to accept him at the last minute leaving us in a bind and scrambling to make other arrangements. The nurse who evaluated him said "maybe I read the wrong chart" after making several false statements about his care needs. We had been very forthcoming throughout the process and nothing had changed about his status. No viable reason was ever given and we are confused and angry. The lac... read more
They could improve on making my cousin drink a little bit more water. He has a lot of dementia and he needs a lot of care and I just do not know if he is getting all the care that he should get from them.
We toured this community when we were looking into care options for a loved one, and I was not impressed at all by what I saw here, I didn't even make it all the way through my tour. It seemed very unclean, the staff were not friendly, and it just did not seem like it had a good atmosphere overall.
Frequently asked questions about Charter Senior Living of Danvers
How is Charter Senior Living of Danvers rated?
Charter Senior Living of Danvers has a 4.3 star rating with 121 reviews.
When is Charter Senior Living of Danvers open?
Charter Senior Living of Danvers is open now. It will close tomorrow at 12:00 a.m.