Chicago Pizza Authority

Linda N. 

on Yelp

3 years ago

The people who run this place are nuts. The restaurant offers a "pick four toppings" pizza for a price that is less than if you order three toppings. Several times we have tried to order a pizza with three toppings on the whole pizza and one topping on half - a total of four toppings. Each time they have told us we have to order a topping for the other half. One time, my husband told them to take the amount of topping they'd use for a whole pizza and pile it on half. Most recently, I tried to explain that we were saving them... read more

Conrad A. 

on Yelp

3 years ago

So I was dropping my son off to get a haircut and my daughter and I walked down to get some pizza we ordered 2 cheese pizza's. we paid for the pizza they told us will be about 20 minutes. We came back 20 minutes later and no pizza! Waited 30 more minutes no pizza. Now girl that took my order is pretending not to see me. She wouldn't even confirm that I had just ordered the pizza from her. She just looked down as if I didn't exist. I've spent thousands of dollars at this pizza restaurant over the years I will never go back t... read more

Conrad A. 

on Yelp

3 years ago

So I was dropping my son off to get a haircut and my daughter and I walked down to get some pizza we ordered 2 cheese pizza's. we paid for the pizza they told us will be about 20 minutes. We came back 20 minutes later and no pizza! Waited 30 more minutes no pizza. Now girl that took my order is pretending not to see me. She wouldn't even confirm that I had just ordered the pizza from her. She just looked down as if I didn't exist. I've spent thousands of dollars at this pizza restaurant over the years I will never go back t... read more

Rich G. 

on Yelp

4 years ago

Ordered $100 worth of pizza's from my mother-in-laws 74th birthday. 2 pizza's were burnt; cheese was nearly black. The double dough pizza was not cooked all the way and the top was covered in grease. Suffice to say the food was crap. Not this 1st time this has happened to us ordering through CPA, you'd think by now we'd be smart and order from somewhere else. Their problem is that they have no consistancy in their quality. One order the pizza is fine, the next you can even eat it. Sadly I think this is the final straw... read more

Yoomi C. 

on Yelp

5 years ago

This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more

Yoomi C. 

on Yelp

5 years ago

This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more

Jeff D. 

on Yelp

5 years ago

We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more

Jeff D. 

on Yelp

5 years ago

We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more

Judi S. 

on Yelp

5 years ago

https://www.yelp.com/biz/chicago-pizza-authority-hoffman-estates What good is a pizza place in Hoffman Estates that doesn't deliver to our address in Hoffman Estates? It's not like we're Chicago, therefore too large to deliver to all parts. For heaven's sake, we're just on the other side of the preserve! So much for a new pizza place. Useless.