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Chicago Pizza Authority

4.6

About this business

Location details

1726 W Algonquin Rd, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.6811 reviews
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Conrad A.'s profile image
Conrad A. 
rating
3 years ago

So I was dropping my son off to get a haircut and my daughter and I walked down to get some pizza we ordered 2 cheese pizza's. we paid for the pizza they told us will be about 20 minutes. We came back 20 minutes later and no pizza! Waited 30 more minutes no pizza. Now girl that took my order is pretending not to see me. She wouldn't even confirm that I had just ordered the pizza from her. She just looked down as if I didn't exist. I've spent thousands of dollars at this pizza restaurant over the years I will never go back t... read more

Rich G.'s profile image
Rich G. 
rating
4 years ago

Ordered $100 worth of pizza's from my mother-in-laws 74th birthday. 2 pizza's were burnt; cheese was nearly black. The double dough pizza was not cooked all the way and the top was covered in grease. Suffice to say the food was crap. Not this 1st time this has happened to us ordering through CPA, you'd think by now we'd be smart and order from somewhere else. Their problem is that they have no consistancy in their quality. One order the pizza is fine, the next you can even eat it. Sadly I think this is the final straw... read more

Yoomi C.'s profile image
Yoomi C. 
rating
4 years ago

This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more

Yoomi C.'s profile image
Yoomi C. 
rating
4 years ago

This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more

Jeff D.'s profile image
Jeff D. 
rating
5 years ago

We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more

Jeff D.'s profile image
Jeff D. 
rating
5 years ago

We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more

Judi S.'s profile image
Judi S. 
rating
5 years ago

https://www.yelp.com/biz/chicago-pizza-authority-hoffman-estates What good is a pizza place in Hoffman Estates that doesn't deliver to our address in Hoffman Estates? It's not like we're Chicago, therefore too large to deliver to all parts. For heaven's sake, we're just on the other side of the preserve! So much for a new pizza place. Useless. 

Judi S.'s profile image
Judi S. 
rating
5 years ago

https://www.yelp.com/biz/chicago-pizza-authority-hoffman-estates What good is a pizza place in Hoffman Estates that doesn't deliver to our address in Hoffman Estates? It's not like we're Chicago, therefore too large to deliver to all parts. For heaven's sake, we're just on the other side of the preserve! So much for a new pizza place. Useless. 

Jeff B.'s profile image
Jeff B. 
rating
5 years ago

Yesterday was the first time that we ordered food from CPA. It was a disaster. Cold food and a mistake in the order. Cold Food: I was told that our order would be ready at 6:20. I arrived at 6:15. My order, thin crust pizza and hot wings were sitting in a warming oven with a number of other orders. I knew that something was wrong when the underside of the pizza box was cold. When I got home the food was cold and the crust on the pizza was tough and chewy. The crust on a thin crust pizza gets ruined when it sits in a cardbo... read more

Business response:

Very sorry on your poor experience, John. No excuses, we messed up! You can reach us at (847) 485-8223. If you ever have any issues with future orders, or would like to speak more about this experience. We really appreciate your feedback and business. Once again, we are very sorry. 

Frequently asked questions about Chicago Pizza Authority

How is Chicago Pizza Authority rated?

Chicago Pizza Authority has a 4.6 star rating with 811 reviews. 

When is Chicago Pizza Authority open?

Chicago Pizza Authority is open now. It will close at 11:00 p.m.