This profile has been claimed by the business owner or representative.
1726 W Algonquin Rd, Hoffman Estates, IL, 60192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Ordered $100 worth of pizza's from my mother-in-laws 74th birthday. 2 pizza's were burnt; cheese was nearly black. The double dough pizza was not cooked all the way and the top was covered in grease. Suffice to say the food was crap. Not this 1st time this has happened to us ordering through CPA, you'd think by now we'd be smart and order from somewhere else. Their problem is that they have no consistancy in their quality. One order the pizza is fine, the next you can even eat it. Sadly I think this is the final straw... read more
This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more
This place definitely can make good pizza. I got the Pick 4 Thin Crust today. I definitely agree with others that when you bite into the pizza, you can tell it just came out of the oven. I burned the roof of my mouth because it was so hot! BUT, why did I give this place two stars? If you don't mind bad customer service, then you can skip this. They do have decent pizza, hence the two stars. BUT, if you are like me, I do care about customer service and this place needs MAJOR work. The women over the phone told me 25 min wai... read more
We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more
We decided to try a different pizza place for our Friday Family special. We ordered a deep dish, a thin crust, a cookie and a brownie. The attached picture shows the deep dish as we opened it. (Sauce sliding all to one side) Most likely from the delivery driver speeding down our street and stopping abruptly in front out our house. The deep dish was ok as the sauce and cheese were good but the crust lacked the flavor and richness as normally found in a Chicago deep dish. The thin crust was the star of the meal. Good sauce a... read more
https://www.yelp.com/biz/chicago-pizza-authority-hoffman-estates What good is a pizza place in Hoffman Estates that doesn't deliver to our address in Hoffman Estates? It's not like we're Chicago, therefore too large to deliver to all parts. For heaven's sake, we're just on the other side of the preserve! So much for a new pizza place. Useless.
https://www.yelp.com/biz/chicago-pizza-authority-hoffman-estates What good is a pizza place in Hoffman Estates that doesn't deliver to our address in Hoffman Estates? It's not like we're Chicago, therefore too large to deliver to all parts. For heaven's sake, we're just on the other side of the preserve! So much for a new pizza place. Useless.
Yesterday was the first time that we ordered food from CPA. It was a disaster. Cold food and a mistake in the order. Cold Food: I was told that our order would be ready at 6:20. I arrived at 6:15. My order, thin crust pizza and hot wings were sitting in a warming oven with a number of other orders. I knew that something was wrong when the underside of the pizza box was cold. When I got home the food was cold and the crust on the pizza was tough and chewy. The crust on a thin crust pizza gets ruined when it sits in a cardbo... read more
Business response:
Very sorry on your poor experience, John. No excuses, we messed up! You can reach us at (847) 485-8223. If you ever have any issues with future orders, or would like to speak more about this experience. We really appreciate your feedback and business. Once again, we are very sorry.
Yesterday was the first time that we ordered food from CPA. It was a disaster. Cold food and a mistake in the order. Cold Food: I was told that our order would be ready at 6:20. I arrived at 6:15. My order, thin crust pizza and hot wings were sitting in a warming oven with a number of other orders. I knew that something was wrong when the underside of the pizza box was cold. When I got home the food was cold and the crust on the pizza was tough and chewy. The crust on a thin crust pizza gets ruined when it sits in a cardbo... read more
Business response:
Very sorry on your poor experience, John. No excuses, we messed up! You can reach us at (847) 485-8223. If you ever have any issues with future orders, or would like to speak more about this experience. We really appreciate your feedback and business. Once again, we are very sorry.
Chicago Pizza Authority has a 4.6 star rating with 851 reviews.
Chicago Pizza Authority is closed now. It will open at 11:00 a.m.