Chipotle Mexican Grill's cover image
Claimed

This profile has been claimed by the business owner or representative.

Chipotle Mexican Grill

3.4

About this business

Location details

4930 W Broad St, (W Broad St., Richmond, VA, 23230, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,323 reviews
Select a rating
Judy Crews Griffin's profile image
Judy Crews Griffin 
10 years ago

Normally I LOVE the food at this restaurant, but today I had a really bad experience. I paid extra for guacamole in my "to go" order. When I got home, all but 2 bites of the guac were hard, solid pieces of avocados. They weren't mashed because they were too hard to mash. So basically I paid for something I couldn't eat. Very disappointed. These never should have made it to the serving area. 

Carrie Zirkle Pullman's profile image
Carrie Zirkle Pullman 
10 years ago

Not sure why you guys would close but keep your online ordering active. Placed an order only to find you closed after the order was already paid for. Very disappointed, was counting on that order. 

Laura Lee Viergever's profile image
Laura Lee Viergever 
11 years ago

I usually go to this Chipotle and have not had any trouble with the service until today! They totally screwed up my order! The server had to dump out my order once and still got it wrong! I ordered 2 chicken burrito bowls to go and ended up with 2 steak bowls. Not only did I get charged more for the 2 steak bowls, I can't eat steak so I had to pick out all the steak and eat a burrito bowl with no meat at all! Screwed up on the salsas too - forgot to put it on! 

Kelly Callahan's profile image
Kelly Callahan 
11 years ago
Jason Miles's profile image
Jason Miles 
11 years ago
April Benee Myrick's profile image
April Benee Myrick 
12 years ago
Heather M Orr's profile image
Heather M Orr 
12 years ago
Leslie Ann Browning Garst's profile image
Leslie Ann Browning Garst 
12 years ago
China Lightfoot's profile image
China Lightfoot 
12 years ago

Frequently asked questions about Chipotle Mexican Grill

How is Chipotle Mexican Grill rated?

Chipotle Mexican Grill has a 3.4 star rating with 1,323 reviews. 

When is Chipotle Mexican Grill open?

Chipotle Mexican Grill is closed now. It will open at 9:00 a.m.