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Chipotle Mexican Grill - Fullerton, CA
- Restaurants
- Fullerton, CA
About this business
Changing the way the world thinks about and eats fast food. When Chipotle opened its first restaurant in 1993, the idea was simple: show that food served fast didn't have to be a "fast-food" experience. Using high-quality raw ingredients, classic cooking techniques, and distinctive interior design, we brought features from the realm of fine dining to the world of quick-service restaurants. Over 20 years later, our devotion to finding the very best ingredients we can--with respect for animals, farmers, and the environment--is... read more
Location details
501 N State, Ste A, Fullerton, CA, 92831, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 10:00 p.m. | |
| Sat | 10:30 a.m. to 10:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Clueless and rude manager. When I approached the manager to give feedback, he seemed indifferent and dismissive. He cut me off with a quick "I appreciate that" and left before I could finish.
The food: The build-your-own burrito was pretty good, albeit smaller than other local places in the area, think "Alberto's" type places. Pretty good beer selection, as well as fountain drinks. Service: Excellent. Staff are polite and helpful. Atmosphere: Spacious, not in a good way. Chairs are hard wood. Saving grace are the warm lights from the ceiling which are non-abrasive to my eyes.
The staff here is quite young, and I observed a situation where one employee asked another to get rice and she told her she was occupied with cooking meat. Unfortunately, the multitasking didn't seem efficient, I was standing behind one customer for 15 minutes and still didn’t get served so I just left. Since the introduction of younger staff, the service has become slower, and the overall quality has declined. Perhaps placing more experienced cooks in the kitchen and assigning younger employees to the register or cleaning m... read more
We’re visiting from Arizona and chose this for a last minute dinner. Absolutely loved the customer service we received. Mary who works at the front did an amazing job attending to us and even checking on us after the fact when she didn’t have to. She deserves a raise or promotion!
I'm really disappointed that popular known franchise restaurants don't care about providing good customer service. This Chipotle is definitely guilty. My pregnant daughter ordered food for her family after a long day of work for her and her husband. He went to go pick up their food from an online order and showed up at home just in the knick of time to feed their very hungry 17 month. He could smell the food and was ready to eat. Unfortunately the dishes they received were completely wrong. They had her name and order printe... read more
Frequently asked questions about Chipotle Mexican Grill
How is Chipotle Mexican Grill rated?
Chipotle Mexican Grill has a 4.5 star rating with 808 reviews.
When is Chipotle Mexican Grill open?
Chipotle Mexican Grill is closed now. It will open on Saturday at 10:30 a.m.
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