This profile has been claimed by the business owner or representative.
Chris Borden of Mutual of Omaha Mortgage
- Mortgage Lenders
- Decatur, AL
About this business
Location details
2600 Point Mallard Pkwy, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Chris told me what he was going to do & he actually did it. He communicated with me at each stage (so important)! And he got it done within the time window he calculated!
Verified by Mutual of Omaha Mortgage
NA
Verified by Mutual of Omaha Mortgage
There was not enough communication
Verified by Mutual of Omaha Mortgage
Very poor communication with representative. Didn’t return phone calls nor text messages. Didn’t contact me when he said he would. Assured me several times the loan was approved and at the last signature/paperwork, he then said it wasn’t approved. Lost a lot of time lining up quotes to get home repairs, thinking the loan had been approved. Wasted a month on this. Very disappointed.
Verified by Mutual of Omaha Mortgage
I felt like communication was a problem. Emails sometimes went unanswered. It would have been helpful to know what was coming up and who would be the best person to communicate with
Verified by Mutual of Omaha Mortgage
Too many documentation requests at different time frames vs after the loan application reviews, request all relevant and supporting documents one time.
Verified by Mutual of Omaha Mortgage
Too many requests for documentation and they are made at different time frames vs. getting the loan application and requesting all the relevant or supporting documents one time.
Verified by Mutual of Omaha Mortgage
Chris made a serious error in calculating whether I qualified or not and about 3 days before the scheduled closing he called and told me I wouldn't be able to close until my other house was sold. He said there was nothing that could be done. After speaking to his manager the next day I discovered there was something that could be done but by then we had to delay the closing by 3 days which screwed up numerous plans in place for the movers, deliveries, etc. there's more but this box won't pr
Verified by Mutual of Omaha Mortgage
Not being lied to by Andy who stated that the county tax department was requiring me to pay my current property tax before I could close on my re-finance. I went to my county tax department and told them what I was told by Andy, the told me that I was lied to and that they did not require this. I basically wasted my time to drive there, be embarrassed and pay for my taxes 2 months before I normally do. Of course Anndy stated that he never told me this which is not true or I would have never
Frequently asked questions about Chris Borden of Mutual of Omaha Mortgage
How is Chris Borden of Mutual of Omaha Mortgage rated?
Chris Borden of Mutual of Omaha Mortgage has a 4.8 star rating with 181 reviews.
When is Chris Borden of Mutual of Omaha Mortgage open?
Chris Borden of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.