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2600 Point Mallard Pkwy, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Overall everyone work with me. I'm happy with the support I had received.
Business response:
It's wonderful to hear that you're happy with the support you received, Louis. I'm pleased to know that our team at Mutual of Omaha Mortgage could work effectively with you. We appreciate the 4.50 out of 5-star rating. We strive to continuously improve our service and your feedback is greatly valuable. Thank you once again.
Verified by Mutual of Omaha Mortgage
Quick response
Verified by Mutual of Omaha Mortgage
Quick response
Business response:
Thank you for the feedback, Linh. I'm glad to hear that you found my response time satisfactory. At Mutual of Omaha Mortgage, we always aim to make the process as efficient as possible for our customers. Your rating of 4.16 stars is appreciated. We'd love to hear how we might improve to make your experience a full 5-star one in the future.
Verified by Mutual of Omaha Mortgage
Communication
Business response:
I'm delighted to hear your positive feedback, Ruth. Communication is a key aspect of our work at Mutual of Omaha Mortgage, and I'm glad that it resonated with you. Your kind 5-star rating is greatly appreciated. It was my pleasure to assist you. If you have any other needs or questions in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Very professional and made it as easy as possible
Business response:
Hi Jayme! I'm thrilled you had such a positive experience with Mutual of Omaha Mortgage. Making the process as easy as possible for you is always my top goal. I greatly appreciate your 5-star review. Thank you for choosing us for your mortgage needs. I'm here to help if you have any more questions or needs in the future. - Chris Borden
Verified by Mutual of Omaha Mortgage
Chris was informative and honest with me from the first day I spoke with him and throughout the entire process to closure. Much to my surprise, the duration for the process was less than I expected. I believe that is due to Chris and his team promptly working to make the process seamless to the customer which is very much appreciated. I only dreamt about something like this opportunity coming to my aid and thinking that it would never come to fruition for me. Then I received the offer in the mail and at first thought it was ... read more
Business response:
I'm incredibly pleased to hear your positive feedback, Toni. It's always my primary goal to ensure that the loan process is as straightforward and seamless as possible for my clients. I'm glad to know that you felt comfortable and reassured throughout the entire process, and I'm thrilled that we could help turn your dream into a reality. Your trust means the world to me and the team here at Mutual of Omaha Mortgage. We're always here to assist with any future needs you may have. Thanks for taking the time to share your exper... read more
Verified by Mutual of Omaha Mortgage
Process was easy, communication was great! Took a little longer than I expected however I understand there is a lot to cover with mortgages.
Verified by Mutual of Omaha Mortgage
Process was easy, communication was great! Took a little longer than I expected however I understand there is a lot to cover with mortgages.
Business response:
I appreciate your feedback, Jason. It's wonderful to hear that you found the process easy and communication effective. In the mortgage world, making sure everything is correctly done often requires extra time, but rest assured, we're constantly working on our efficiency. Thanks for your understanding and your high rating. Looking forward to assisting you again at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
In this process, I had some challenges and Chris and his team worked hard to make sure that I received this refinance. It took a little longer than I expected but overall they did a great job.
Business response:
Hey Harley, thank you for leaving such a thoughtful review. We're so glad to hear that despite some challenges, you were pleased with our efforts. We always strive to satisfy our customers, even if it means going the extra mile or investing a bit more time. Looking forward to serving any future mortgage needs you may have with Mutual of Omaha Mortgage. Cheers, Chris Borden.
Chris Borden of Mutual of Omaha Mortgage has a 4.8 star rating with 181 reviews.
Chris Borden of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.