This profile has been claimed by the business owner or representative.
921 Douglas Avenue, Suite 108, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Personable. Everyone during the experience was a human being and I felt that. Not only did I get an approval but I got it structured for MY comfort. I can’t say enough good things about this company.
Business response:
Brian, your kind words are greatly appreciated! I'm thrilled that you had such a positive experience with The Mortgage Firm and found our service personable. Our goal is to make every client feel like a human being, not just a number, and I'm so glad we could structure your approval for your comfort. Thank you for the fantastic 5-star rating. Looking forward to assisting you again in the future! - Christine Wilson
Verified by The Mortgage Firm, Inc.
I am grateful for the patience and professionalism they demonstrated throughout this entire complicated process. I was treated with respect at every turn. was constantly praised and felt supported from the beginning to the end. I couldn’t have completed the process without their support.
Business response:
Hi Nilsa, I'm thrilled to hear about your positive experience working with me and The Mortgage Firm. Your kind words make all the hard work worth it! We strive to provide the utmost professionalism and support to all clients, and I'm glad that you felt respected and supported throughout your entire process. We're here for you anytime you need us in the future. Thanks again for your kind words and the fantastic rating. It was a pleasure assisting you.
Verified by The Mortgage Firm, Inc.
Christin was very attentive and helpful with our needs.
Business response:
I'm thrilled to hear that you had a positive experience with us at The Mortgage Firm, Kyle. Your feedback is greatly appreciated. It was truly a pleasure assisting you with your needs. It's wonderful to know that my attentiveness and help were to your satisfaction. I'm here for any future requirements you may have. Thank you for the 5-star rating!
Verified by The Mortgage Firm, Inc.
Professionalism, communications, timeliness and knowledgeable
Business response:
Thank you so much for your feedback, Deb. We are delighted to hear that you appreciated the professionalism, communication, and timeliness during your interaction with our team. Your satisfaction is our top priority, and your review reinforces the hard work we put in every day. We hope we can continue assisting you in the future. Thank you again for your kind words.
Verified by The Mortgage Firm, Inc.
Christine, Greg and Nichole (and the rest of the staff) did a great job getting us ready for closing! We were even able to close early because of their hard work!! We received quick and clear communication any time we had a question. We can not recommend them enough! Thank you Mortgage Firm!
Business response:
Kristen, thank you so much for the wonderful review! I'm so thrilled we were able to close early and make the process as smooth as possible. I really appreciate you highlighting the team effort – Greg, Nichole and everyone else at The Mortgage Firm works incredibly hard to provide the best experience for our clients. We appreciate your business!
Verified by The Mortgage Firm, Inc.
Easy and fast
Business response:
I'm thrilled to hear that you found our process to be easy and fast, Lisa. Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated and it was my pleasure to assist you. Don't hesitate to reach out if you have any future needs. Thank you for choosing The Mortgage Firm!
Verified by The Mortgage Firm, Inc.
Christine & her team are great! The entire team is knowledgeable and were supportive throughout the home buying process.
Business response:
I am truly grateful for your kind words, Jamie. It was a pleasure working with you and assisting in your home buying process. Our team at The Mortgage Firm is committed to providing knowledgeable and supportive service to all our clients. Your positive feedback motivates us to continue doing our best. Thank you for choosing us and for taking the time to leave such a wonderful review.
Verified by The Mortgage Firm, Inc.
I felt you had my best interest in mind.
Business response:
Thank you so much for your kind words, Kim. I'm delighted to hear that you felt taken care of - that's always my goal. I'm thrilled to have been able to assist you with your mortgage needs at The Mortgage Firm. Your satisfaction is my top priority and your feedback means a lot. It was truly a pleasure working with you.
Verified by The Mortgage Firm, Inc.
Great communication on most ends. So friendly and patient! Always willing to explain and go the extra mile.
Business response:
I'm thrilled to hear your positive feedback, Stephanie. Thank you for taking the time to review my services and for rating me with a 4-star review. It's vital for me to provide clear communication and be available for all my client's needs. I'm glad to know I succeeded in meeting your expectations in those areas. I appreciate your kind words and look forward to continuously serving your mortgage needs in the future. Best wishes!
Christine Wilson has a 4.9 star rating with 1,180 reviews.
Christine Wilson is closed now. It will open tomorrow at 8:30 a.m.