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Fairmont Scottsdale PrincessAbloom with the vibrant spirit of the west, our AAA Five Diamond wonderland re-energizes and reinvigorates desert escapism through imaginative amenities and experiences you won’t soon forget.
7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Highly recommend I was impressed by the level of service and how beautiful the hotel was. I will definitely be returning. The staff went above and beyond during one of the busiest times. The only criticism is that the manager at the restaurant (can’t recall the name) was a bit rude when he asked us to leave due to a private party. He could have been more polite. Other than that one incident, every person who worked there was lovely!
Business response:
Dear Carolyn,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and do apologize for any inconvenience you experienced at one of our restaurants.We do hope we can welcome you back again soon.
We loved our stay at the fairmont! The staff were incredibly friendly and helpful! The lobby dogs were a highlight. The rooms were cozy and luxurious. The food at la Hacienda and Toro was superb. The only thing that would make the experience even better would be a shuttle to take you to local places (shopping and dining) my husband had work nearby and had to uber only 1.5 miles away. Otherwise, it was a perfect stay!
Business response:
Dear kacie m,Thank you for staying with us and for taking the time to leave us such great feedback. We are thrilled to hear you enjoyed your stay with us and especially our lobby friends.We do hope we can welcome you back again soon.
Business response:
Thank you for the perfect score, Heather. We can't wait to welcome you back again soon.
Beautiful resort!
Business response:
Thank you for the great feedback, Milton. We can't wait to welcome you back again soon.
Beautiful landscaping, excellent staff with superior quality service. Great for families with young children or people who love to play golf. I choose this place because of location and the spa. Unfortunately I was with my 16year old daughter who was not allowed to use the spa, so that was disappointing. No spa for us. We thought we were going to get massages and facials, but the fine print on the spa is no teens allowed! She was also not allowed to use the gym. Not a resort that is friendly to teenagers.
Business response:
Thank you for your feedback, Jennifer. We're happy to hear you enjoyed your stay with us. We're sorry to hear your daughter was too young to enjoy our spa, but do hope that you will be able to enjoy a spa day at the Princess in the future.
Business response:
Thanks for the perfect score, Darren. We look forward to welcoming you back again soon.
It's the Fairmont, and it really lives up to expectations. If you can swing it, do it. Especially the Gold option, pretty fantastic.
Business response:
Thank you for the great review, William. We're so excited to hear you enjoyed your stay with us. We look forward to welcoming you back again soon.
This place is such a gem. The resort is beautiful and the service was exceptional.
Business response:
Thanks for the great feedback, we're so happy to hear you enjoyed your stay. We look forward to seeing you again soon.
It was raining and there were flooded areas or deep water off of stairs. There should be an effort to clear once rain passed and or place signage. Also room service incredibly expensive and when it came (over an hour) it was cold. My colleague had the same experience.
Business response:
Dear Kellie A,Thank you for staying at the Princess and for taking the time to leave your important feedback. Please know we take guest feedback seriously, so we very much appreciate your review. We hope that the rest of your stay was enjoyable and that we have the opportunity to welcome you back again soon.
Christmas at the Princess has a 4.7 star rating with 1,230 reviews.
Christmas at the Princess is open now. It will close at 6:00 p.m.