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5800 Lombardo Ctr, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
What made it great was Christopher's ability to totally connect with me on a human level. He was so attuned to my anxiety and indifference about this loan. I was comparing loan estimates, but he kept assuring me that he was giving me the best deal and he was just so compassionate and attentive that I can never thank him enough. Customer service was beyond great. He got back to me immediately anytime I texted him or called. It was just exceptional... that's all I can say. You have a great man there representing your company. ... read more
Business response:
Yvonne, connecting on a human level is always my intention, and I appreciate you recognizing that. It's reassuring to hear that my approach provided you with confidence and ease throughout your loan process. Quick and effective communication is key, and I'm glad it met your needs. I'm here for any future questions or assistance you might need. Thank you for your kind words and trust.
Verified by Mutual of Omaha Mortgage
I was dealing with another broker and his supervisor which was a nightmare. I then went to another mortgage broker because of their mishandling of me. While I was in negotiation with another brokerage. Chris called to find out what happened and lo and behold turned everything around. He was understanding and did not push me at all or try to make me feel guilty or belittled as the other two brokers did. Chris singe handedly won me back to Mutual and got us to close with him. Once I make a decision, I stand by it. But because ... read more
Business response:
Ricky, your experience highlights precisely why I’m committed to understanding and supporting each of my clients. I'm pleased to hear that my approach resonated with you and led to a successful outcome. Should you have any more needs or questions in the future, don't hesitate to reach out. Thank you for placing your trust in me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Always available to answer any questions I had.
Verified by Mutual of Omaha Mortgage
Great communication, very knowledgeable, prompt response.
Verified by Mutual of Omaha Mortgage
Very responsive on communications. Knowledgable. Positive attitude.
Verified by Mutual of Omaha Mortgage
I really appreciate the communication. Every step of the way I update to what was going on. Chris and his team are to be commend. I do reallyappreciate everything.
Business response:
It's great to hear that you valued the communication throughout the process, Leyon. Keeping you informed at each step is a priority for me, and I'm glad you felt well-supported. Your kind words about me and the team are appreciated. If there's anything else you need, please don't hesitate to get in touch.
Verified by Mutual of Omaha Mortgage
Christopher and the team at Mutual of Omaha were very knowledgeable and helpful. They understood my mortgage needs and worked to resolve any situations that came up to lead to a successful closing.
Business response:
Marvin, I appreciate your feedback. Understanding your mortgage needs and addressing any challenges along the way is something I strive for. It's great to know that you felt supported throughout the process. If you have any further questions or require additional assistance, I'm here to help.
Verified by Mutual of Omaha Mortgage
Chris made the whole process easy to understand and answered all our questions in a timely manner .
Business response:
I'm pleased to know that you found the process easy to understand, Craig. Providing timely answers to your questions is important to me, and I'm glad it helped along the way. If there's anything more I can do for you, just let me know.
Verified by Mutual of Omaha Mortgage
Christopher Pfeiffer
Business response:
I'm grateful for your 5-star rating, Larry. It’s always rewarding to know that my efforts have met your expectations. If there’s more I can do to assist you moving forward, please feel free to get in touch.
Christopher Pfeiffer of Mutual of Omaha Mortgage has a 4.9 star rating with 451 reviews.
Christopher Pfeiffer of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.