Christopher Pfeiffer of Mutual of Omaha Mortgage

Business response:

I'm really pleased to hear your feedback, Bradley! It was a pleasure working with you and I'm glad I could make the process stress-free. Always striving to go above and beyond for clients like you. If you ever need assistance in the future, don't hesitate to get back in touch. Thank you for choosing Mutual of Omaha Mortgage and leaving such a kind review. 

Business response:

Anthony, I appreciate your detailed feedback and your 4.66-star rating. I'm sorry to hear about the initial confusion regarding your application and the miscommunication that occurred. I'm glad I could step in and help get things back on track. Sometimes last-minute requests and document procurement can be a little complicated, but I'm pleased we could ultimately get everything sorted out, despite the checks being sent to the wrong address initially. I'm glad to know that everything is resolving nicely and as planned. I stri... read more

Business response:

Hector, I'm incredibly grateful for your kind words and stellar rating. I'm just as thankful for having had the opportunity to assist you with your refinancing. It was truly a pleasure and I'm glad I could live up to your expectations. Your positive feedback is a testament to the kind of service we aim to provide at Mutual of Omaha Mortgage. I'm here if you need anything else. Don't hesitate to reach out. - Christopher Pfeiffer 

Business response:

I'm glad to hear you found the information provided helpful and the process easy to follow, Robert. I pride myself on maintaining clear communication with clients to ensure a smooth mortgage process. Your feedback is appreciated and I'm thrilled that our team could contribute to your positive experience. We hope your holidays were joyful, and look forward to assisting with any future mortgage needs. Take care. 

Business response:

I'm really glad to hear that you're satisfied with the service, Lonnie. Your positive feedback is greatly appreciated. I strive to deliver the best possible results for my clients at Mutual of Omaha Mortgage, and it's always rewarding to know when it's valued. Thank you for taking the time to rate my service. I look forward to possibly working with you again in the future. - Christopher Pfeiffer 

Business response:

I appreciate your positive feedback, Natalie. I'm really glad to hear that you found our communication and work process efficient and easy. Your satisfaction is my top priority, and it's fantastic to know that it reflects in our interaction. Thank you for choosing Mutual of Omaha Mortgage and for your generous rating. Looking forward to assisting you again in the future. 

Business response:

I'm really pleased to hear that you're satisfied with the deal we made, Nathaniel. It was my pleasure to provide the extra help you needed. Your feedback means a lot, and it's always rewarding to know that my efforts made a positive difference. Looking forward to assisting you again in the future! 

Business response:

I really appreciate your feedback, Robin. It's great to know that you found my communication effective and timely. I strive to stay on top of everything for the benefit of my clients, and I'm thrilled to see that reflected in your review. Your positive experience is what Mutual of Omaha Mortgage aims for with every customer. Thank you for the 5-star rating! 

Business response:

Thank you for your kind words, Delbert. I aim to provide the best service possible for all my clients. Keeping you informed and promptly answering your questions throughout the loan process is part of that. I'm glad to hear that you were satisfied with the service. It was a pleasure working with you at Mutual of Omaha Mortgage.