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Christopher Pfeiffer of Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Ctr, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Excellent response and followup to all of our questions and concerns. Ensured we were aware of the loan process and timeline. Very professional and always displayed a positive attitude.
Business response:
I appreciate you sharing your experience, Delores. Keeping you informed and addressing all questions is essential to me, so I'm pleased you felt well-supported throughout the loan process. Maintaining a professional approach with a positive attitude is something I strive for, and it's gratifying to see this reflected in your feedback. If there's anything more I can assist with, please feel free to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Professional followup
Business response:
Thank you for sharing your feedback, Delbert. I'm glad you found the follow-up to be professional. If there's anything else you need or wish to discuss, please feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
We have had the pleasure of working with Chris a couple times and he is incredibly professional and efficient. 100% reliable and highly recommended.
Business response:
It's great to hear that you've had positive experiences working with me, Paulina. I strive to maintain a professional and efficient service, and I'm pleased to know that these qualities stood out in our interactions. Thank you for your recommendation. If there's anything more I can assist with, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Chris was always sending me updates and keeping me informed of my process .
Business response:
I appreciate you taking the time to share your experience, James. Keeping my clients informed is a priority, and I'm glad to know that the updates were helpful throughout your process. If there's anything else I can assist you with or if you have more feedback, feel free to get in touch. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
What made it great was Christopher's ability to totally connect with me on a human level. He was so attuned to my anxiety and indifference about this loan. I was comparing loan estimates, but he kept assuring me that he was giving me the best deal and he was just so compassionate and attentive that I can never thank him enough. Customer service was beyond great. He got back to me immediately anytime I texted him or called. It was just exceptional... that's all I can say. You have a great man there representing your company. ... read more
Business response:
Yvonne, connecting on a human level is always my intention, and I appreciate you recognizing that. It's reassuring to hear that my approach provided you with confidence and ease throughout your loan process. Quick and effective communication is key, and I'm glad it met your needs. I'm here for any future questions or assistance you might need. Thank you for your kind words and trust.
Verified by Mutual of Omaha Mortgage
I was dealing with another broker and his supervisor which was a nightmare. I then went to another mortgage broker because of their mishandling of me. While I was in negotiation with another brokerage. Chris called to find out what happened and lo and behold turned everything around. He was understanding and did not push me at all or try to make me feel guilty or belittled as the other two brokers did. Chris singe handedly won me back to Mutual and got us to close with him. Once I make a decision, I stand by it. But because... read more
Business response:
Ricky, your experience highlights precisely why I’m committed to understanding and supporting each of my clients. I'm pleased to hear that my approach resonated with you and led to a successful outcome. Should you have any more needs or questions in the future, don't hesitate to reach out. Thank you for placing your trust in me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Complete communication throughout the entire process.
Business response:
Staying connected throughout the process is something I prioritize, so I'm glad to know the communication met your expectations. If there's anything more you need or questions arise, feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
He fixed our credit and worked hard to get us our mortgage.
Business response:
I appreciate your feedback, Laura. It’s rewarding to hear that I could help improve your credit and secure your mortgage. If there’s anything more I can assist you with, please let me know.
Verified by Mutual of Omaha Mortgage
I really appreciate the communication. Every step of the way I update to what was going on. Chris and his team are to be commend. I do reallyappreciate everything.
Business response:
It's great to hear that you valued the communication throughout the process, Leyon. Keeping you informed at each step is a priority for me, and I'm glad you felt well-supported. Your kind words about me and the team are appreciated. If there's anything else you need, please don't hesitate to get in touch.
Frequently asked questions about Christopher Pfeiffer of Mutual of Omaha Mortgage
How is Christopher Pfeiffer of Mutual of Omaha Mortgage rated?
Christopher Pfeiffer of Mutual of Omaha Mortgage has a 4.9 star rating with 453 reviews.
When is Christopher Pfeiffer of Mutual of Omaha Mortgage open?
Christopher Pfeiffer of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.