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Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming
- Bars
- Florence, KY
About this business
Location details
Turfway Park 7500 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I am a steak snob and the steak was VERY good. The wedge salad was very fresh. I was very impressed. They have a 150 foot tv screen. We will be back.
The only good thing about the entire visit was our server. The food was terrible, our server said they recently changed chefs, well that was a mistake. Then the prices increased. It was just a terrible experience. We have given this place 5 stars in the past but no more unless things drastically change. We have a concert to go to in November, or I doubt we would go back.
Pathetic that our server Hannah was more focused on taking pictures of other patrons vs taking my order then coming back to take pictures for the other patrons after my order was placed 🙃
Business response:
We apologize for any inconvenience. This level of service is not our standard, and we will address this with our team. We appreciate your feedback. We will message you directly to ensure your next experience is exceptional.
Food and service used to be very good; super disappointed the past couple times. My salmon was TERRIBLE.
Fish was definitely overcooked! French fries cold.
2 ounces of grease on my plate I understand that my fish is cooked in oil but please let it drain
Business response:
Thank you for your feedback, Joe. I will talk with the chef about the fish. Again, thank you for your feedback.
The server was rude and could not be bothered, we waited almost an hour and a half for a hoagie and fries and then it came out cold. When we brought the shirt, she did not come back at all to pick up Jack. We had to go hunt her down by asking another server to find her. The food was inedible because it was cold. Do not eat here.
Please drain the grease off the fish 🐟 I can't understand why you would leave 2 oz of oil on the plate
Business response:
Thank you Joe for the feedback about the oil on the fish. We will make sure the Chef is aware. Again, thank you for your feedback.
seated at 6:45 order was taken. Did not receive our food until 7:40. Our waitress passed our table numerous times and saw we did not have our food yet. I finally flagged her down at 7:30 to ask about our order and she said the kitchen passed our order. It was a salad and chicken tenders. As many times as she passed our table and. saw we had not gotten our food she should have checked on it earlier and not waited for me to flag her down and ask why we had not gotten our order yet. So for our long wait she did not charge us fo... read more
Frequently asked questions about Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming
How is Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming rated?
Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming has a 4.3 star rating with 360 reviews.
When is Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming open?
Churchill's Bourbon & Brew Bar & Grille at Turfway Park Racing and Gaming is open now. It will close at 11:00 p.m.